Jobs
>
Rochester

    Facility Customer Service Coordinator - Rochester, United States - Sherwin-Williams

    Sherwin-Williams
    Sherwin-Williams Rochester, United States

    3 weeks ago

    Default job background
    Full time
    Description


    The Facility Coordinator works closely with customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

    This position contributes to the growth of our business through supporting current and potential customers, handling inquiries and determining their product needs.

    The individual selected for this role will be expected to work at Facility #4366, located at: 820 Emerson St., Rochester, NY 14613

    Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show

    What is the Process to get Started?

    Step 1 – Online Application

    Find the role(s) that interest you on our Careers page:

    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

    Step 2 – Digital Interview


    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner.

    The interview will consist of a few behavioral based questions

    You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 – In-Store Interview


    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.


    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better.

    This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at

    . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.


    Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.

    The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

    The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting.

    The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

    Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace.

    All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.


    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

    Address customer inquiries via telephone and email by providing accurate information regarding products and product applications

    Ensure high levels of customers satisfaction through excellent service

    Build positive relationships with customers

    Intake, process, and verify customer orders to ensure they are completed and documented accurately

    Build and maintain knowledge of all products to ensure effective customer recommendations

    Act as liaison between customer, sales representatives, and store staff

    Ensure compliance with policies and procedures including safety, loss prevention, and security

    Follow quality service standards and comply with procedures, rules and regulations

    Assist with moving and loading product

    Operate batch tinting equipment, as needed

    Minimum Requirements

    Must be at least eighteen (18) years of age

    Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future


    Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.

    frequently and up to 100 lbs. on occasion

    Must have at least one (1) year of work experience in customer service, retail, or sales

    Preferred Qualifications

    Have an associate degree or higher in Business, Sales, or Marketing

    Have at least one (1) year of experience working as a Facility Coordinator

    Have at least three (3) years of work experience in customer service, retail, or sales


    Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.)



    Have previous work experience selling paint and paint related products

    Have prior work experience operating tinting or color matching equipment
  • Concern Housing

    Service Coordinator

    6 days ago

    Concern Housing Rochester, United States

    About the Organization · Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this ...

  • East House

    Service Coordinator

    3 days ago

    East House Rochester, United States

    Service Coordinator · Rochester, NY ) · Description · About Us:East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. · Position Overview: · We are seeking a dedicated and c ...

  • Family Service Rochester

    Service Coordinator

    2 weeks ago

    Family Service Rochester Rochester, United States

    Job Description · Job DescriptionDo you have a passion for making a positive impact on your community and the lives of older adults? Do you value working for an agency who is dedicated to fostering a rewarding and positive working environment while encouraging professional and pe ...

  • Jewish Senior Life

    Client Services Coordinator

    3 days ago

    Jewish Senior Life Rochester, United States Full time

    Pay Range: $22.00- $25.00 Hourly · Full Time 40 hours Monday-Friday 8am-4:30pm · GENERAL SCOPE: Under the supervision of the Executive Director, the Client Services Coordinator will be the face of the office operations, coordinating and facilitating home care operations. The Cli ...

  • Jewish Senior Life

    Client Services Coordinator

    6 days ago

    Jewish Senior Life Rochester, United States

    Pay Range: $22.00- $25.00 Hourly. Full Time 40 hours Monday-Friday 8 am-4:30 pm GENERAL SCOPE: Under the supervision of the Executive Director, the Client Services Coordinator will be the face of the office operations, coordinating and facilitating h Client Service, Coordinator, ...

  • Ibero-American Action League, Inc.

    Migrant Services Coordinator

    3 weeks ago

    Ibero-American Action League, Inc. Rochester, United States

    Job Description · Job DescriptionDescription:Under the supervision of the Migrant Relocation Assistance Program Director, the Migrant Services Coordinator is responsible for supervising assigned staff, outreach, providing case management services, maintaining files, records, and ...

  • Sephora

    Sales and Service Coordinator

    1 week ago

    Sephora Rochester, United States Full time

    Job ID: · Store Name/Number: NY-Pittsford · Address: 2780 Monroe Avenue, Rochester, NY 14618, United States (US) · Hourly/Salaried: Hourly (Non-Exempt) · Full Time/Part Time: Full Time · Position Type: Regular · Your Role at Sephora: As a Sales and Service Coordinator, you' ...

  • Penske

    Customer Service Coordinator

    1 week ago

    Penske Rochester, NY, United States

    Position Summary: · Penske's Customer Service Coordinator is designed to provide a high customer focused touch, working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. · Candidates in this role need ...

  • Manning & Napier

    Client Services Coordinator

    6 days ago

    Manning & Napier Rochester, United States

    Summary · We are currently recruiting recent college graduates to join our Growth and Development Team as a Service Coordinator. An individual in this position will gain hands on experience within our Client Services Department, working in-tandem with service teams across sales c ...

  • DePaul

    SRO Residential Services Coordinator 3

    5 days ago

    DePaul Rochester, New York, United States Permanent

    Overview: · Halstead Square, a DePaul Community Residence, is looking for a passionate mental health professional to join our team The SRO Residential Services Coordinator 3 (RSC 3) provides direct support, advocacy and education to the residents in the program by assisting them ...

  • East House

    Service Coordinator

    2 weeks ago

    East House Rochester, United States

    About Us: East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. Position Overview: We are seeking a dedicated and compassionate Service Coordinator to join our team at East ...

  • DePaul Senior Living

    Residential Services Coordinator I

    2 weeks ago

    DePaul Senior Living Rochester, United States

    The DePaul Ridgeview Commons Apartment Treatment Program is now hiring a full-time Residential Services Coordinator This role assumes primary responsibility for developing RSP, performing and coordinating the services and functions necessary to enha Residential, Coordinator, Ment ...

  • EPISCOPAL CHURCH HOME

    Supportive Housing Service Coordinator

    1 week ago

    EPISCOPAL CHURCH HOME Rochester, United States

    Episcopal SeniorLife Communities Mission: · We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, suppor ...

  • East House

    Service Coordinator

    2 weeks ago

    East House Rochester, United States

    Service Coordinator · Rochester, NY ) · Description · *This position is for our new location, Canal Commons, and will train at our Headquarters on Monroe Ave until April 2024. · About Us:East House is a leading organization committed to providing comprehensive support and ser ...

  • DePaul

    Residential Services Coordinator I

    1 week ago

    DePaul Rochester, United States

    Overview · The DePaul Rochester View Apartment Treatment Program is now hiring a full-time Residential Services Coordinator I. This position a ssumes primary responsibility for developing RSP, performing and coordinating the services and functions necessary to enhance the residen ...

  • Coordinated Care Services, Inc. (CCSI)

    Service Access Coordination Manager

    1 week ago

    Coordinated Care Services, Inc. (CCSI) Rochester, United States

    Job Description · Job DescriptionDescription:Service Access Coordination Manager · Monroe County Office of Mental Health · Rochester, NY · FULL-TIME Exempt : 40hours/week · Coordinated Care Services Inc (CCSI) seeks a talented Service Access Coordination Manager to contribute the ...

  • DePaul

    Residential Services Coordinator I

    3 days ago

    DePaul Rochester, United States

    Overview · The DePaul Rochester View Apartment Treatment Program is now hiring a full-time Residential Services Coordinator I. This position a ssumes primary responsibility for developing RSP, performing and coordinating the services and functions necessary to enhance the residen ...

  • Athelas

    Onsite Client Services Coordinator

    3 weeks ago

    Athelas Rochester, United States

    Every day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements - from electro ...

  • Athelas

    Onsite Client Services Coordinator

    3 weeks ago

    Athelas Rochester, United States

    Job Description · Job DescriptionEvery day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technolo ...

  • Athelas

    Onsite Client Services Coordinator

    2 weeks ago

    Athelas Rochester, United States

    Every day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements - from electro ...