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    Migrant Services Coordinator - Rochester, United States - Ibero-American Action League, Inc.

    Ibero-American Action League, Inc.
    Ibero-American Action League, Inc. Rochester, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    Under the supervision of the Migrant Relocation Assistance Program Director, the Migrant Services Coordinator is responsible for supervising assigned staff, outreach, providing case management services, maintaining files, records, and reports related to the migrant families who have relocated from NYC to hotels in Monroe County.

    This position holds a relatively high degree of independence within the framework of the department's standard operating procedures. The individual must display initiative, creativity, organization, and computer skills.

    Requirements:

    Essential Functions:

    • Participate in the welcoming of the families being bussed from NYC to Monroe County hotels as needed.
    • Provides direct services to migrant clients located in Monroe County hotels. Migrant Services Coordinator will complete a full initial self-sufficiency assessment to identify immediate needs including medical, housing, education, employment, and others as needed.
    • Develop trusting relationship with team, DOCGO staff, WNYCFSA staff and migrant families placed in Monroe County hotels.
    • Takes initiative in seeking necessary resources for migrant clients within the community. The Migrant Services Coordinator will work closely with community agencies, and internal programs to meet the needs of the migrant clients.
    • Maintains accurate/updated client files with mandated documentation and as mentioned in policies & procedures, to include accurate data input and data cleanup.
    • Monitors progress towards accomplishments of client goals by maintaining in constant contact.
    • Ensures accurate data input of services provided on assigned database.
    • Prepares statistical and narrative reports as required by director or funders.
    • Participates in the development of proposals, program planning and new initiatives.
    • Monitors programs to ensure compliance with contract provisions.
    • Participates in community activities as assigned.
    • Conducts supervision meetings with assigned staff, assists with team meetings, and supports staff development training.
    • Demonstrate critical thinking and problem-solving skills.
    • Coordinates hotline coverage and assists as needed.
    • Any other duties as assigned by supervisor or delegates.

    Authority:

    This position holds a relatively high degree of independence within the framework of the agency's policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations. The employee must set priorities to the tasks to be accomplished to insure compliance with contract provisions. This individual assesses situations to determine the best course of action to follow the established policies and procedures as guidelines.

    Position Qualifications:

    Competency Statement(s)

    · Analytical Skills - Ability to use thinking and reasoning to solve a problem.

    · Accuracy - Ability to perform work accurately and thoroughly.

    • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
    • Detail Oriented - Ability to pay attention to the minute details of a project or task.
    • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
    • Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards.
    • Leadership- Ability to Motivate, influence, and support others to accomplish team and organizational goals.
    • Organizational Skills- Ability to create, maintain good organization of files, reports and other documents that require tracking.
    • Training & Presentation Skills.
    • Reliability - The trait of being dependable and trustworthy.
    • Communication, Oral - Ability to communicate effectively with others using the spoken word.
    • Communication, Written - Ability to communicate in writing clearly and concisely.

    Skills and Abilities:

    • Associates Degree in Human Service. Work or related field.
    • Three years' experience in the field of Human Services.
    • At least two years of experience working with migrant population.
    • Bilingual in English and Spanish required.

    Physical Demands:

    Physical Demands: The position does require occasional standing, squatting, and lifting of up to approximately 20 lbs.

    By signing below, I hereby acknowledge receipt of my job description. I am aware that continued employment with Ibero

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