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Front Desk Receptionist #Full Time - New York, United States - 61st Street Service Corp
Description
** 61st Street Service Corporation**
** Front Desk Receptionist #Full Time**
New York, NY 10032
**The 61st Street Service Corporation**
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
**Job Summary**:
Expedite patient flow, meet and greet patients; collect and verify patients insurance coverage, pre-certification, update EPIC registration, select correct FSCs, prepare and complete paperwork in preparation for patients imaging; answer phones. Interact with referring physician offices in a timely and professional manner.
**Job Requirements**:
Obtain all insurance information, update registration in Epic, informing patients of insurance and billing protocols.
Review pre-certifications confirming that all studies are correctly pre-certified. Obtain pre-certifications from referring physician office; contact insurance companies to confirm or verify pre-certification when necessary.
Complete, explain and obtain guarantees of payment, promissory notes, ABN as necessary.
Ensure that all required paperwork is at desk and prepare patient packet; obtain reports or other documentation as required in jacket.
Obtain clinical information from Epic as necessary.
Make appointments for patients and referring physician offices following practice protocols.
Respond to patient and referring physician requests and other requests when asked.
Cover other shifts as requested by supervisor to ensure that desk is staffed properly.
Communicate directly with technologists and radiologists.
Arrive all patients into Epic to ensure that all visits are logged and ready for charge entry.
Collect payments from patients following Columbia Doctors cash handling protocols.
Make appointments for exiting patients using computerized system.
**Job Qualifications**:
High school graduate or GED certificate is required.
A minimum of 6 months experience in a physicians billing or third payer environment.
Candidate must demonstrate the ability to understand and navigate managed care eligibility, insurance billing requirements, and obtaining pre-authorizations.
Functional proficiency and comprehension of medical terminology.
Experience in Epic and or other of electronic billing systems is preferred.
Knowledge of medical terminology, diagnosis and procedure coding is preferred.
Previous experience in an academic healthcare setting is preferred.