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    Operations Coordinator - Charlottesville, United States - The Boar's Head Resort

    The Boar's Head Resort
    The Boar's Head Resort Charlottesville, United States

    58 minutes ago

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    Description

    Provide information about Sports Club activities, check-in members and guests, schedule racquet sport reservations, monitor/sell retail items, open/close registers, provide security at The Sports Club entrances, and assist with club operations.

    Some essential job duties include:

    • Meet and greet all members/guests appropriately and according to Forbes Travel Guide Standards and the AAA 4 Diamond Service Expectations.
    • Answer all incoming calls within three rings. Provide appropriate information or direct calls to the appropriate department.
    • Monitor the Pro Shop and attend to all customer questions and inquiries.
    • Process all sales of Pro Shop and Cavalier Shop items and bill all Sports Club court times, services and fees.
    • Schedule all racquet sports reservations according to standards.
    • Monitor cash drawer during entire shift and maintain responsibility for the proper opening/closing of each cash drawer.
    • Responsible for opening/closing The Sports Club.
    • Assist Housekeeping with maintaining cleanliness of Front Desk area.
    • Organize and log all lost and found items.
    • Provide CPR/First-aid as needed.
    • Assist customers with restringing of racquets.
    • Assist tennis court maintenance staff with indoor court cleaning and upkeep, outdoor court grooming, and other small projects (hanging windscreens, nets, & court awnings)
    • Assist with club operations.


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