Receptionist - El Cajon, United States - EMCOR Group

EMCOR Group El Cajon, United States

3 weeks ago

Description

COMPANY OVERVIEW
Dynalectric Company in San Diego is a subsidiary of EMCOR Group, Inc

(NYSE:

EME), a Fortune 500 leader in mechanical and electrical construction, industrial and energy infrastructure, and building services for a diverse range of businesses. For 10 consecutive years EMCOR Group, Inc.

has been named one of the Top 5 "World's Most Admired" Companies in the Engineering and Construction Industry by Fortune.

Dynalectric is San Diego's leader in complex, fully integrated design/build electrical services.

Our project teams include specialists in the design, installation, commissioning and maintenance of tele-data communications, audio/video, process control, building management and fire/safety installations.

SUMMARY

The Receptionist will be responsible for greeting, assisting, and providing direction and information to clients, visitors, and other guests of the organization.

They must be reliable, punctual, organized, and have a demonstrated ability to juggle multiple priorities in a very busy office.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.

Promptly and courteously answers all incoming calls; screens, and directs phones calls; takes messages and refers to the appropriate person

Respond to customer questions and requests and escalate issues as needed

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs

Ensure that all guests sign Visitor Log

Update and distribute office Calendar and Phone extension List to all employees

Perform administrative and clerical support duties, maintain files, and organize documents; photocopy, fax, print, process mail, answer phones etc.

Use computers for various applications, such as database management or word processing

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions

Oversee mail deliveries, packages, and couriers; sort and distribute mail

Responsible for restocking break rooms ad mail room supplies throughout the day.

Restock copiers with paper each day

Support Construction team by assisting with filing

Purchase, track, and invoice office supplies for each department

Maintain confidentiality of company information

Comply with I.S.O.

9000:2015 operations work instructions, contracts, safety program, and Company established policies and procedures

Escalate critical and/or sensitive issues to the VP of Operations with recommendation for resolution

Perform additional assignments as required by the company or as directed by management

QUALIFICATIONS
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PREFERRED EDUCATION and/or EXPERIENCE

High school diploma or equivalent required

Prior experience handling office responsibilities, experience in customer service, or related field a plus

PREFERRED SKILLS AND ABILITIES
Excellent and effective written and verbal communication skills

Excellent organization, communication, customer service and interpersonal skills

Scheduling and time management skills, performs well in a fast-paced environment

Basic understanding of administrative and clerical procedures and systems

Punctual and dependable

Willingness to learn and to grow with the company

Perform well within the team environment as well as work independently as needed

COMPUTER SKILLS
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars. Visio and Outlook a plus.

Working knowledge of project and financial software a plus.

REQUIRED ATTRIBUTES
The requirements listed below are representative of characteristics and demonstrated capabilities sought to perform this job successfully.

Must demonstrate integrity, honesty, professionalism, and appropriate concern regarding dissemination of sensitive and confidential information

Must have the ability to make sound decisions and produce accurate and timely results in mind

Must prioritize and organize work in a fast paced multi-task environment.

Must monitor and analyze data and solve problems on a tactical and strategic level

Must build positive working relationships with multiple levels of employees, management, suppliers, and customers

Must demonstrate commitment to company values

LANGUAGE SKILLS

Must have the demonstrated ability to effectively communicate in English, cooperate, and collaborate with multiple levels of customer, employees, unions, government agencies, vendors and suppliers, and other contractor organizations.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls.

The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl.

The employee may occasionally lift and/or move up to twenty-five (25) pounds.

Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may expect to work in typical office environment conditions except when visiting field locations. Field environments may vary based on project, manufacturing, or weather conditions. The noise level in the work environment is usually moderate to loud.

NOTE:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Notice to prospective employees:
There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here ) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process – it is probably fraudulent.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Equal Opportunity Employer/Veterans/Disabled.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including annual bonus, auto allowance, vacation time, paid sick time, bereavement leave, paid holidays, medical, dental, vision coverage, as well as flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, and employee assistance and wellness programs.

COMPENSATION RANGE:
$20-$22/hour

The compensation range is dependent on the facts and circumstances of each case.

The factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

#dynsd

#LI-AE1

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