- Lead, Manage, and hold Accountable (LMA) teams within the region. Provide overall regional/market leadership.
- Attract, recruit, hire and train new branch managers as needed; assist in the hiring for other roles within the region, with a focus on Account Managers, Operations Managers, Branch Administrator and Mechanic.
- Coach and develop employees. Develop a bench of future leaders. Conduct performance evaluations for direct reports that are timely and constructive. Handle discipline and termination of employees in accordance with company policy.
- Foster a safety culture through continuous training, tight policy compliance, and accountability to our safety standards.
- Complete annual budgeting and planning for the region/market. Conduct annual CapEx planning with each branch manager including asset disposal plans. Responsible to maintain company-owned asset report up-to-date including onsite reviews of assets once per quarter. Review branch financial performance with branch managers monthly with VP of Operations /COO present.
- Perform as the top local official for the company. Regional coordinator of all facilities, maintenance, security, and improvements. Negotiate and approve all major vendor relationships for region/market to leverage best pricing and service.
- Partner with Director of Sales to ensure annual sales goals are met. Assist business development & branch sales in high-level relationships and networking to penetrate new clients/properties and/or projects.
- Fosters relationships with top 20-40 maintenance clients inside region
- Negotiates contracts with prospects & clients with branch managers & account managers
- Drive operational excellence through standardization and adherence to company policies and standards. Collaborate across regions to define best practices.
- Champion growth of the company. Identify and recommend areas for organic growth and/or tuck-in acquisitions. Provide oversight and leadership for the integration of new locations and tuck-in acquisitions.
- Perform other duties as assigned.
- Excellent operational skills in landscape installation, maintenance, and enhancement; snow removal and other operations within the region/market.
- Strong analytical & problem-solving skills.
- Demonstrates superb verbal and written communication. Comfortable presenting to groups at all levels - employee meetings, peer groups, C-Suite meetings.
- Sales and customer service skills with proven negotiation and de-escalation ability.
- Strong supervisory and leadership skills with emphasis on coaching & mentoring.
- Outstanding organizational skills with the ability to prioritize and address competing responsibilities
- Proficient with Microsoft Office products, CRM systems, and project management software tools.
- Bachelor's degree in business administration or equivalent related experience, including at least 5 years in a management capacity. At least 5 (five) years of experience in landscape & snow branch management or regional management within our industry.
- Strong leader with demonstrated success in coaching & mentoring.
- Achievement of branch or region success metrics in prior work experience.
- Valid driver's license with an acceptable driving record to meet fleet insurance standards
- Must be able to pass a background check and drug test
- Overnight travel may be required with proper notice
- Prolonged periods of sitting at a desk and working on a computer
- Ability to be on feet or walking for extended periods of time
- Must be able to lift up to 50 pounds at times
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Regional Operations Manager - Cincinnati, United States - Schill Landscaping & Lawn Care Services, LLC
Description
A Regional Operations Manager is a key leadership position responsible for the achievement of their assigned region's overall performance, including financial success. A Regional Operations Manager will help us fulfill our core purpose of "Deliver Extraordinary Experiences" and will demonstrate our core values: employee centered, customer focused, and champions for the communities we serve. This position reports directly to the Vice President of Operations.
As a Regional Operations Manager at Schill Grounds Management, you must be able to perform the following essential functions of the job:
Education and Experience: