Jobs
>
Cincinnati

    Field Operations Manager - Cincinnati, United States - Gladus LLC

    Gladus LLC
    Gladus LLC Cincinnati, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    We are actively hiring, as the company keeps growing Field and Technical services supplier for B2B sector of vending, POS solutions and coin operated machines is looking for a Field Operations Manager to bolster and support day to day operations and expansion in the state of Kentucky.

    This job is best suited for those who have experience of B2B sales and services to street access retail businesses, solid technical hardware and inventory management skills, and are good at building rapport with SME business owners.

    As a core member of the team your job will be to streamline and lead the local field teams, conduct process and inventory/stock audits. We will trust you to recruit, hire, train and manage a team regularly servicing machines at client locations as well as sales representatives in the Greater KY area (Louisville and vicinity of 100 miles radius).

    Areas of Responsibility:

    • Management of the field sales and support teams and current business accounts, training and consultation to the small business locations owners;
    • Development of operational and customer support services, tools, databases and procedures;
    • Interaction with sales, accounts collections and technical support teams with a focus on improving overall performance and profitability and operational performance KPI statistics.

    Core Duties:

    • Manage the existing network of clients, identify new partners, suppliers and distributors, and negotiate the applicable business and technical terms across a variety of initiatives.
    • Cultivate relationships with key players and platform holders in the technology and manufacturing industries.
    • Be responsible for deal pipeline by identifying appropriate opportunities that support strategic business priorities with business partners and suppliers.
    • Prioritize and monitor expenditures in order to ensure operational stability of implemented businesses.
    • Direct the installation, regular service and technical maintenance of applicable product hardware and software.
    • Research industrial and commercial processes improvement opportunities and provide estimations of the general potential of the company.
    • Regular review, control and improvement of existing and newly set-up accounts (small local businesses).
    • Coordination and regular audit of technical and collector services teams, establishing KPI and monitoring progress on agreed objectives, conducting staff performance reviews and disciplinary meetings in line with the company HR procedures.
    • Regular location visits, audits for service and marketing compliance.
    • Data analysis of the financial accounts and locations performance, preparation of periodical performance reports to the stakeholders and management team.
    • Hiring, subject and field training, and line-management of the new and current field staff, making sure they follow the company procedures and are accountable for the work done.
    • Answering the customer support phone line and chat enquiries, acting as an escalation point for customer complaints.
    • Logging all the account audit results and notes into company CRM system.
    • Warehouse stock purchasing control.

    Requirements:

    • Your own car and clean valid Driver License (work related gas and parking compensated).
    • Confidence and experience in building and maintaining relationship with business owners and managers at the locations.
    • Proven track record in training and managing technical support and client services teams as well as field sales representatives
    • Strong technical background, experience in using CRM and other mobile applications to increase the transparency of the service.
    • Bilingual in Hindu and/or Russian languages preferred.

    Why Us?

    • Competitive salary + KPI bonus structure
    • Career Advancement
    • Health Benefits (HRA)
    • 100% Travel Reimbursement (gas, parking, tolls)
    • Paid Time Off (PTO) and Paid Holidays
    • Casual environment focused on teamwork
    • Extensive industry and technology training

    *In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.

    Gladus, LLC is an equal opportunity employer that does not discriminate. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, marital status, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws.

    Powered by JazzHR

    6kXcbDEBOH

  • Bison Financial Group

    Operations Manager

    4 days ago

    Bison Financial Group Cincinnati, United States

    **REQUIREMENTS**: · - Self motivated and organized · - Proficient in computer usage and Microsoft Office programs, especially Outlook and Excel · - Positive, pro-active "can-do" attitude · - Strong attention to detail · - Strong written and oral communication skills · - Ability t ...

  • BlueWave Ventures

    IT Operations Service Manager

    1 day ago

    BlueWave Ventures Inwood, United States

    On the spot to the new position. · About Tele Columbus AG · Tele Columbus AG is one of the leading fiber network operators in Germany, reaching over three million households. · Under the brand PŸUR, the company offers high-speed internet, telephone, and more than 200 TV channels ...

  • SilverWorks

    Technical Operations Manager

    3 weeks ago

    SilverWorks Kenton, United States

    About EE Projekte Teuchern GmbH: · We are European Energy Deutschland - we plan, build, and operate wind and photovoltaic parks. · We work goal-oriented and efficiently like a startup - with the solid foundation of an internationally established company, European Energy A/S from ...

  • DRIM Commerce LLC

    Operation Manager

    2 weeks ago

    DRIM Commerce LLC Lawrenceville, United States

    Operation Manager (Lawrenceville, GA) Define new solutions putting concepts for sales to carry out & finalize scope of e-commerce related projects & assess business implications. Manage projects by formulating policies for operational processes & plan use of administrative & huma ...

  • Kenwood

    Operations Manager

    1 week ago

    Kenwood Cincinnati, United States

    Job Description · Job DescriptionJob Title: Operations Manager · Department/Location: Envision Theater · Supervisor: Assistant General Manager/General Manager · Compensation: Salary · Company: Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen di ...

  • Preventx

    Operations Manager

    2 weeks ago

    Preventx Cincinnati, United States

    Job Description · Job DescriptionSalary: · About Preventx · Our healthtech is human · Preventx is the UK's leading provider of remote sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and qual ...

  • Brightpath Associates LLC

    Operations Manager

    3 weeks ago

    Brightpath Associates LLC Cincinnati, United States

    Job Description · It is an independent strategy and experiential design studio is seeking to hire a Manager for the Honeywell Technology Experience Center (HTEC), an interactive visitor center showcasing Honeywell technology in Washington, DC. This position reports to the Managi ...

  • Baerlocher USA LLC

    Operations Manager

    5 days ago

    Baerlocher USA LLC Cincinnati, United States

    Job Description · Job DescriptionThe Baerlocher group of companies is one of the world's leading additive suppliers, drawing on experience from more than 190 years of company history. Our products have a worldwide reputation for their high quality standards. · The Operations Mana ...

  • Aurora Solutions

    Operations Manager

    2 days ago

    Aurora Solutions Beckett Ridge, OH, United States Freelance

    **Are you an organizational talent and enjoy working successfully in a team?** · Then apply now as an **Deployment Coordinator (m/f/d)** and become part of a renowned parking company. Here you will work full-time without temporary employment in **permanent employment** · **What A ...

  • Envision Cinemas Blue Ash

    Operations Manager

    1 week ago

    Envision Cinemas Blue Ash Cincinnati, United States

    Job Description · Job DescriptionJob Title: Operations Manager · Department/Location: Envision Theater · Supervisor: Assistant General Manager/General Manager · Compensation: Salary · Company: Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen di ...

  • Image One Facility Solutions

    Sales Operations Manager

    4 days ago

    Image One Facility Solutions Blue Ash, United States

    **Job Title: Operations Manager (Image One Facility Solutions Franchise)** · **Location**: Mason, OH · **Company Overview**: · Image One Facility Solutions is a premier commercial cleaning franchise serving clients in the Mason, OH area. With a commitment to excellence and custom ...

  • U.S. Bank

    Treasury Management Operations Manager

    1 week ago

    U.S. Bank Cincinnati, United States

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...

  • Total Quality Logistics, LLC

    Legal Operations Manager

    3 weeks ago

    Total Quality Logistics, LLC Cincinnati, United States

    As a Legal Operations Manager for TQL, you will work closely with the Legal Team and business stakeholders to refine processes, manage data, and produce actionable reporting. You will oversee the day-to-day operation of this team, including maintaini Operations Manager, Legal, Op ...

  • SBM Management

    Assistant Operations Manager

    2 weeks ago

    SBM Management Cincinnati, United States

    Manager in Training Position · Are you an ambitious individual looking to advance your career as a top performer? SBM's Manager in Training (MIT) program assists motivated individuals in developing the skills and knowledge necessary to excel in a permanent leadership position. · ...

  • Total Quality Logistics, Inc.

    Legal Operations Manager

    3 weeks ago

    Total Quality Logistics, Inc. Cincinnati, United States

    About the role: · As a Legal Operations Manager for TQL, you will work closely with the Legal Team and business stakeholders to refine processes, manage data, and produce actionable reporting. You will oversee the day-to-day operation of this team, including maintaining the Legal ...

  • Goodwin Recruiting

    Operations / Restaurant Manager

    6 days ago

    Goodwin Recruiting Cincinnati, United States

    Job Description · Job DescriptionTo Apply for this Job Click HereAre you a seasoned Operations / Restaurant Manager with a knack for thriving in fast-paced food and entertainment environments? Do you prioritize people and innovation in your leadership approach? If you're ready to ...

  • Schill Landscaping & Lawn Care Services, LLC

    Regional Operations Manager

    2 weeks ago

    Schill Landscaping & Lawn Care Services, LLC Cincinnati, United States

    A Regional Operations Manager is a key leadership position responsible for the achievement of their assigned region's overall performance, including financial success. A Regional Operations Manager will help us fulfill our core purpose of "Deliver Extraordinary Experiences" and w ...

  • Compass Group USA

    Retail Operations Manager

    3 weeks ago

    Compass Group USA Cincinnati, United States

    Retail Operations Manager - TQL StadiumClick Here to Apply OnlineJob Description Levy Sector Position: Retail Operations Manager - TQL StadiumSalary: $50,000 - $55,000Pay Grade: 11 Different perspectives make us better. We're committed to creating an equal opportunity and fair tr ...

  • Great Day Improvements: A Family of Brands

    Regional Operations Manager

    1 week ago

    Great Day Improvements: A Family of Brands Cincinnati, United States

    Overview: · Champion Window - Regional Construction/Operations Manager · As a Regional Operations Manager, you are responsible to ensure the successful execution and attainment of the operational strategic goals of each division within your region. The local division team under ...

  • Kenwood Dealer Group Inc

    Community Operations Manager

    2 weeks ago

    Kenwood Dealer Group Inc Cincinnati, United States

    Following upon our roots as a family owned and operated business for the past half century, Paraco is leading the way with numerous initiatives including our state of the art production line in Waterbury, CT. · As a maintenance manager, you will be vital to our production line, ...