- Responsible for the delivery of Microsoft 365 and email services including planning, design, implementation & optimization as a post sales consultant to clients.
- Lead activities around the delivery of solutions including Email, Microsoft 365 suite, Mimecast, Teams Phone and other related services.
- Oversee/perform new and existing updates and migration of services.
- Perform installation, configuration, maintenance, and troubleshooting of customer managed Active Directory, Exchange, and DNS configurations.
- Monitor customer service performance and troubleshoot problem areas as needed.
- Provision new customers and provide onboarding assistance and training.
- Provide support on escalated trouble tickets when necessary.
- Document architectures, procedures, and processes for use by other engineers and support.
- Partners with IT and other workgroups for integration of applications that support Office 365 solutions
- Create documentation for support to use and remediate issues
- Email Standards, Routing and Troubleshooting
- Engineering Single Sign-On
- Microsoft Exchange (On-prem and Online)
- SMTP Protocol
- DNS
- Microsoft Active Directory (On-prem and Azure) and AD Attributes
- Microsoft 365 RBAC
- Microsoft Outlook
- PowerShell
- Exchange Online Protection Qualifications Minimum:
- Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.
- Experience designing, deploying, and implementing email systems (Hybrid environment setup and management a plus)
- Passionate, collaborative, results oriented capable of inspiring and building cross functional high performing relationships to effectively drive change while achieving established goals.
- Ability to form strong cross-functional relationships and influence others to ensure that business initiatives are achieved.
- Exceptional level of skill in both oral and written communications and the ability to effectively present ideas and information to both internal and external customers.
- Self-starter who is willing to learn and adjust to customer needs
- Experience with migrating to Microsoft 365 from on-prem environments
- Working technical knowledge of SMTP and DNS (DKIM and DMARC a plus)
- Exposure to setup and management of MDM solutions (Microsoft InTune)
- Working knowledge of mail security setup and management (mimecast) a plusUSD 85, ,300.00 per yearCompensation:Compensation includes a base salary of $85, $128, The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
-
Cloud Engineer
2 weeks ago
Kaleido Raleigh, United StatesAbout Us · Kaleido, located in Raleigh NC, is a rapidly growing tech start-up. Kaleido makes blockchain and digital assets radically simple for organizations to adopt so that businesses and society can benefit from decentralized technologies.Our mission is to help enterprises rei ...
-
Cloud Engineer
2 weeks ago
Cox Enterprises Raleigh, United States**Primary Location:** Raleigh NC , Raleigh , NC , US **Cloud Engineer Service Delivery- RapidScale** · Compensation includes a base salary of $95,000 105,000. Salary may vary outside of the anticipated range based on factors such as the ultimate location of the position and the ...
-
Cloud Engineering
3 weeks ago
Cox Communications Raleigh, NC, United StatesRapidScale, a COX Business Company, is one of the fastest growing Cloud Computing companies in the industry. Based in Raleigh, NC, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the g ...
-
Senior Cloud Engineer
1 week ago
Cox Communications Raleigh, United StatesJob Description · Position Overview · Are you someone with the passion and technical ability to help organizations move to the cloud? Do you want to be part of one of the most significant IT transformational technologies of our time? Do you take pride in guiding a prospect throu ...
-
Lead Cloud Engineer
2 weeks ago
TIBCO Software Raleigh, United StatesJob Description · Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team thats ready to win? If you answered yes, we want to talk to you We are now going back to our roots as a standalone business unit to focus on our SaaS businessan area where we s ...
-
Cloud Implementation Engineer
2 weeks ago
Cox Communications Raleigh, United StatesJob Description · Flexible enough for the SMB and powerful enough for the enterprise, RapidScale, a Cox Business company, is a global managed cloud services provider helping organizations increase IT productivity, improve security, and empower remote workforces. Some organization ...
-
Cloud Principal Engineer
3 weeks ago
Wells Fargo Raleigh, United StatesAt Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It a ...
-
Senior Cloud Engineer
4 days ago
Cox Communications Raleigh, United StatesCompany · Cox Communications, Inc. · Job Family Group · Engineering / Product Development · Job Profile · Sr Cloud Engineer · Management Level · Individual Contributor · Flexible Work Option · Can work remotely anywhere in the specified country · Travel % · No · Work ...
-
Cloud Engineer II
3 weeks ago
Cox Communications Raleigh, United States Full timeFlexible enough for the SMB and powerful enough for the enterprise, RapidScale, a Cox Business company, is a global managed cloud services provider helping organizations increase IT productivity, improve security, and empower remote workforces. Some organizations partner with Rap ...
-
Cloud Engineer DevOps
3 weeks ago
Sensus Raleigh, United StatesXylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world's water challenges. The Company's products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, r ...
-
Cloud Principal Engineer
2 weeks ago
Wells Fargo Raleigh, United StatesAt Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It a ...
-
Senior Cloud Engineer
1 week ago
Cox Communications Raleigh, United StatesPosition Overview · Are you someone with the passion and technical ability to help organizations move to the cloud? Do you want to be part of one of the most significant IT transformational technologies of our time? Do you take pride in guiding a prospect through the ins and outs ...
-
Solutions Engineer-Cloud
30 minutes ago
Cisco Raleigh, United StatesAre you passionate about transformative networking, security, and cloud technologies? Do you want to be part of driving cutting edge solutions in the emerging cybersecurity market? Come join Cisco and help customers redefine their network architectures by utilizing Cisco's world- ...
-
Lead Cloud Engineer
5 days ago
Cox Communications Raleigh, United StatesAbout Us:RapidScale is one of the fastest growing Cloud Computing companies in the industry. The company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader i ...
-
Cloud Security Engineer
4 weeks ago
Greensboro Staffing Consultants Raleigh, United StatesJob Description · Job Description · Seeking a Cloud Security Engineer with healthcare industry experience. Must have proven ability to secure cloud deployments and protect sensitive data. Skilled at working with senior management to develop and implement security strategy. Resp ...
-
Network Cloud Engineer
4 weeks ago
Suncaptech Raleigh, United StatesJob Description: · Network/Telecom Specialist- Expert ()/ Network Cloud Engineer - Raleigh, NC (Hybrid) · Job Description: · Support on research, design, development and implementation of cloud network architecture and strategy. · Troubleshooting cloud infrastructure issues re ...
-
Senior Cloud Engineer
2 weeks ago
Elevance Health Raleigh, United StatesLocation: · This position will work a hybrid schedule (remote & office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. · Preferred Locations: Atlanta, GA; Chicago, IL; Grand Prairie, TX. · The · Senior Cloud Engineer · is res ...
-
Lead Cloud Engineer
4 days ago
Cox Communications Raleigh, United StatesCompany · Cox Communications, Inc. · Job Family Group · Engineering / Product Development · Job Profile · Lead Cloud Engineer · Management Level · Manager - Non People Leader · Flexible Work Option · Hybrid - Ability to work remotely part of the week · Travel % · Yes, ...
-
Cloud Support Engineer
3 weeks ago
Cox Communications Raleigh, United StatesJob Description · RapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. Ra ...
-
Cloud/DevOps Engineers
1 week ago
Apex Systems Raleigh, United StatesApex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: · DevOps Engineer · Clearance Req ...
Cloud Engineer II - Raleigh, United States - Cox Communications
Description
Flexible enough for the SMB and powerful enough for the enterprise, RapidScale, a Cox Business company, is a global managed cloud services provider helping organizations increase IT productivity, improve security, and empower remote workforces.
Some organizations partner with RapidScale to manage portions of their IT, while others offload it all.Through our global network of data centers and our 24/7/365 high-touch support team, we obsess over creating an exceptional IT experience through a human approach to managed cloud.
RapidScale is one of the fastest growing Cloud Computing companies in the industry.Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe.
RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization for both Windows and Mac applications.
The company also provides Infrastructure as a Service (IaaS), and Disaster Recovery as a Service (DRaaS) solutions via an enterprise "Flex Pod" cloud stack.
JOB SUMMARY:
The Cloud Engineer's role is to ensure that RapidScale/industry best practices and methodologies are applied to design, deployment and implementation of customer Mail, Mail Security, and Microsoft 365 services.
This individual provides consultation and hands-on implementation with the customer and project management team and ensures project timelines are being met.
They will be the technical point of contact for the customer and provide design, configuration, migration and deployment guidance.The Engineer will work as part of a team that provides technical design, architecture, and migration planning for new customer projects.
The role is responsible for leading all the technical efforts to successfully migrate a new customer into the RapidScale platform.
The Engineer will be responsible for providing migration guidance and support, which includes advanced troubleshooting, design, and management of overall health of services migrating onto the RapidScale managed cloud.
The position will be a key factor in providing a great customer experience pre & post implementation.They will work very closely with Solutions Engineers, Senior Cloud Engineers, Cloud Engineers, Project Management Office (PMO), Customer Onboarding Team (QA), and Support staff for all new customer implementations.
The position will be a key factor in providing a great customer experience pre and post implementation.Primary Responsibilities and Essential Functions:
TECHNICAL SKILL REQUIREMENTS:
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox CommunicationsCox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees.Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work.
If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications todayAbout CoxCox empowers employees to build a better future and has been doing so for over 120 years.
With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all.
Ready to make your mark? Join us todayBenefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations:
Cox accepts resumes only from agencies with which we formally engage their services.
Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.
Cox is not responsible for any fees or charges associated with unsolicited resumes.