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Sacramento

    management services technician - Sacramento County, United States - State of California

    State of California
    State of California Sacramento County, United States

    4 weeks ago

    Default job background
    Description

    Job Posting: MST

    Department of Child Support Services

    JC MST
    MANAGEMENT SERVICES TECHNICIAN

    $3, $4,885.00 per Month

    Final Filing Date: 5/31/2024

    Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

    Job Description and Duties

    THIS IS A RE-ADVERTISEMENT. If you previously applied and are still interested in the position, no action is required as your application is still being considered.

    Under supervision of the Staff Services Manager I (SSM I), the MST is responsible for providing excellent customer service in the call center environment related to the IV-D Child Support cases and private Non IV-D Child Support cases in the Call Center 1, Customer Service Section, Program Support and Customer Service Branch within the Operations Division.

    Working Conditions

    DCSS is a diverse, family-friendly organization. The headquarters office is located in Rancho Cordova convenient to Highway 50, with free parking, close to restaurants and shopping. The facility consists of standard office workspace, within a 2-story building, and may require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings. The position requires occasional travel to off-site meeting locations, conferences, or training. The work environment is fast paced and requires the incumbent to be flexible, use good time management practices, and effectively identify priorities to complete assignments timely.

    Telework may be offered for this position under Government Code 14200 for eligible applicants residing in California; however, changes to the telework program are at the department's discretion. Remote-centered employees may be required to report in person to Rancho Cordova headquarters and/or offsite events or locations, as determined by management, and will be required to utilize a shared workspace or "hotel" when working in the office.

    Minimum Requirements

    You will find the Minimum Requirements in the Class Specification.

    Additional Documents

    Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
    • Fingerprint/Criminal Record Clearance is required before hire.
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