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    Part-Time Center Associate - Rochester, United States - The UPS Store #5641

    The UPS Store #5641
    The UPS Store #5641 Rochester, United States

    1 week ago

    Default job background
    Part time
    Description

    The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
    The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

    The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
    He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

    RESPONSIBILITIES

    • Delivers outstanding customer service to walk-in customers and telephone inquiries
    • Continuously practices good listening skills with customers, UPS Store team members, and leadership
    • Takes ownership of the customer's shipping needs and offers viable solutions
    • Takes action to learn all product and service offerings, alternative solutions, and industry trends
    • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
    • Maintains a clean, organized, and safe working environment
    • Performs other duties as assigned

    QUALIFICATIONS

    • High school diploma or GED required
    • Strong computer skills, including Microsoft Office and Adobe Suites
    • Outstanding phone skills
    • Strong verbal and written communication skills, including spelling and math
    • Prompt, reliable, and responsible
    • Able to lift 40+ pounds
    • Willing and able to work 25 to 30 hours per week for a 6-day work week

    PAY RATE

    Begin at $16/hr for initial 120 days. After a positive review and exceptional attendance receive a $1.00 bonus for every hour worked in the initial 120 days and then receive an increase to $17.00/hr. Obtain notary certification and an increase to $17.50. Notary training and testing are paid for by the company. Ongoing bonus program available after 180 days with an outstanding attendance record.

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