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    Junior System Administrator - Oklahoma City, United States - Guernsey

    Guernsey
    Guernsey Oklahoma City, United States

    3 weeks ago

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    Description
    OF DUTIES / RESPONSIBILITIES:

    Responsible for, but not limited to:
    • Support Guernsey staff, utilizing Corporate Helpdesk software, assisting other IT team members as necessary.
    • Windows Server management, OS patching.
    • Microsoft Office 365 & Active Directory account administration.
    • Maintain configurations for various functions (VBScript, Powershell, Bash)
    • Devising effective solutions in a fast paced, multi-disciplined, highly professional environment.
    • Maintain and troubleshoot devices, systems, hardware, and software.
    • Document system performance, bugs, debugging, and program requirements.
    • Follow maintenance protocols to ensure systems are secure and ready for users.
    • Ability to complete large IT projects and provide custom documentation.
    • Maintain and update IT asset management inventory software.
    • Utilize the latest in deployment utilities to configure and deploy new computers, phones, software.
    • Ability to setup webinars and conference calls using corporate standard software.
    • Ability to follow detailed procedure sheets and setup instructions.
    • Able to work Independently on specific support related tasks.
    • Ability to prioritize tasks based on the needs of others.
    • Be available to assist in after-hours support as needed.
    • Other duties as assigned.
    POSITION QUALIFICATIONS:
    • 2 years of Remote Support - Phone / Chat / Email / Teams.
    • 2 years' experience with hypervisors (VMWare, VMWorkstation, XenServer, HyberV).
    • 2 years' experience with Dell PowerEdge servers.
    • 2 years' experience with VMWare VSphere.
    • 3 years' experience with CAD product support.
    • Knowledge of network infrastructure a plus.
    • Knowledge of Enterprise storage solutions a plus.
    • Knowledge of KACE Systems Management a plus.
    • Requires a highly motivated candidate who possesses excellent interpersonal and professional skills:
      • Excellent oral and written communication skills.
      • Effective project management & task organization.
      • Constant improvement of skills and knowledge through various mediums.
    • Must be knowledgeable in all aspects of computer support, diligent, and analytical.
    • Prior experience in providing great customer service, offering advice, training, solutions, and guidance.
    • Technically sound in Microsoft products, including Windows operating systems and Office 365.
    • Must be able to multi-task.
    • Must be detail oriented.
    Essential Physical Functions: Stand or sit - must be able to remain in a stationary position 50% of the time.Walk -this position requires the ability to move about inside the office to access file cabinets, office machinery, etc. - 25% of the time.Full range of motion to walk, stoop and stand while working on worksites - 25% of the time.Use hands/fingers - must be able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer - 50% of the time.Talk - This position frequently communicates with internal and external customers, must be able to exchange accurate information in these situations - 25% of the time.Vision - must be able to clearly focus on information located on a computer screen, paperwork, etc. - 50% of the time.Lift/Carry - must be able to lift/carry up to 40 lbs. of site equipment when necessary.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
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