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    Junior System Administrator - Oklahoma City, United States - Guernsey

    Guernsey
    Guernsey Oklahoma City, United States

    6 days ago

    Default job background
    Full time
    Description

    DESCRIPTION OF DUTIES / RESPONSIBILITIES :

    Responsible for, but not limited to:

  • Support Guernsey staff, utilizing Corporate Helpdesk software, assisting other IT team members as necessary.
  • Windows Server management, OS patching.
  • Microsoft Office 365 & Active Directory account administration.
  • Maintain configurations for various functions (VBScript, Powershell, Bash)
  • Devising effective solutions in a fast paced, multi-disciplined, highly professional environment.
  • Maintain and troubleshoot devices, systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Ability to complete large IT projects and provide custom documentation.
  • Maintain and update IT asset management inventory software.
  • Utilize the latest in deployment utilities to configure and deploy new computers, phones, software.
  • Ability to setup webinars and conference calls using corporate standard software.
  • Ability to follow detailed procedure sheets and setup instructions.
  • Able to work Independently on specific support related tasks.
  • Ability to prioritize tasks based on the needs of others.
  • Be available to assist in after-hours support as needed.
  • Other duties as assigned.

    • POSITION QUALIFICATIONS :

  • 2 years of Remote Support – Phone / Chat / Email / Teams.
  • 2 years' experience with hypervisors (VMWare, VMWorkstation, XenServer, HyberV).
  • 2 years' experience with Dell PowerEdge servers.
  • 2 years' experience with VMWare VSphere.
  • 3 years' experience with CAD product support.
  • Knowledge of network infrastructure a plus.
  • Knowledge of Enterprise storage solutions a plus.
  • Knowledge of KACE Systems Management a plus.
  • Requires a highly motivated candidate who possesses excellent interpersonal and professional skills: Excellent oral and written communication skills.Effective project management & task organization.Constant improvement of skills and knowledge through various mediums.
  • Must be knowledgeable in all aspects of computer support, diligent, and analytical.
  • Prior experience in providing great customer service, offering advice, training, solutions, and guidance.
  • Technically sound in Microsoft products, including Windows operating systems and Office 365.
  • Must be able to multi-task.
  • Must be detail oriented.

    • Essential Physical Functions : Stand or sit – must be able to remain in a stationary position 50% of the time. Walk –this position requires the ability to move about inside the office to access file cabinets, office machinery, etc. – 25% of the time. Full range of motion to walk, stoop and stand while working on worksites – 25% of the time. Use hands/fingers – must be able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer – 50% of the time. Talk – This position frequently communicates with internal and external customers, must be able to exchange accurate information in these situations – 25% of the time. Vision – must be able to clearly focus on information located on a computer screen, paperwork, etc. – 50% of the time. Lift/Carry – must be able to lift/carry up to 40 lbs. of site equipment when necessary.

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