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Shipping and Receiving Clerk
2 days ago
AG Express Electronics Inc Warren, United States: · This is a full-time position located in Warren, Indiana. · **Requirements**: · **Key Responsibilities** · **Incoming and Outgoing Shipments**: · - Receiving, inspecting, and documenting incoming shipments of goods, materials, or products. · - Verifying the accuracy of deliver ...
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PCBa Production Manager
5 days ago
AG Express Electronics Inc Warren, United States: · Join our team at Ag Express Electronics as we seek a dynamic and experienced **PCBA Production Manager** to lead our Printed Circuit Board Assembly (PCBA) production unit. In this pivotal role, you will oversee operations, ensure compliance with safety and quality standards, ...
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Practice Manager
3 days ago
Harrison Animal Hospital Warren, United States**Center Director (Practice Manager)** · **Harbor Animal Hospital** · ***Veterinary experience required** · Are you dreaming about a new approach to petcare? We are. In fact, our business philosophy is built around reimagining it. · Heart + Paw is looking for a client-centric, co ...
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Professional management of physiotherapy
1 week ago
Nexus Innovations Warren, United StatesJob Description: Physiotherapy Team Leader / Practice Rebuilding (m/f/d) · Your Responsibilities · Organizing the physiotherapy team in coordination with the site management · Ensuring the professional quality of physiotherapy treatments · Planning and coordinating therapy offeri ...
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Project Coordinator Automotive
2 weeks ago
SilverLinx Dearborn, MI, United States FreelanceDearborn, MI - The TRIGO Group has become a globally recognized company since its founding in 1997, providing innovative quality management services to the automotive, aerospace, railway, and heavy transport industries at over 550 locations in Europe, North and South America, Asi ...
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Construction Management
1 week ago
Nexus Dynamics Warren, United States"WE MOVE PEOPLE. PEOPLE MOVE US. Our client, a manufacturer of waste vehicles and lift systems located in Berlin, is currently seeking a Head of Construction (m/f/d) to join their team. This position is offered on a full-time basis through direct placement. Your Benefits: * Diver ...
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SilverWorks Warren, United StatesWe are a cool company in the IT services sector and support our clients in accelerating their digital transformation. · Do you want to be part of a dynamic team that drives innovation and strives for excellence in service delivery? Then we are looking for you.What to expect · As ...
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Media Technology Print
1 week ago
Apex Solutions Warren, United StatesAbout the Company · At Warren, we show the way and achieve success - whether in the maritime sector or on land. We offer the optimal solution for signs, signage, and signage systems. From development and design to production and installation, we are your competent partner. With a ...
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rn - infusion services
1 week ago
LifePoint Hospitals , MI, United StatesUP Health System - Marquette · $7,500 Sign-on Bonus Available · Who We Are · People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS - Marquette is a 222-bed hospital and houses the region's only Level II Trauma Cente ...
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Field Coordinator
5 days ago
Help at Home North Warren, United StatesHelp at Home is hiring a Field Coordinator · Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from hig ...
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rn to bsn coordinator
3 days ago
Saginaw Valley State University , MI, United StatesThis position provides coordination for the Registered Nurse (RN) to Bachelor of Science (BSN) in Nursing (RN-to-BSN) program, currently fully online. The coordinator will also assist with recruitment and marketing of the program, advising, student o Coordinator, RN, Evaluation, ...
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Unit Clerk
1 week ago
Mercy Health Warren, United StatesThank you for considering a career at Mercy Health · This position is represented by a collective bargaining agreement. · Summary of Primary Function · The Unit Hospitality Associate serves as a liaison between patient, family, hospital staff, and physicians to ensure a favorable ...
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LPN- Licensed Practical Nurse
1 week ago
Bon Secours Mercy Health Warren, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · LPN- Licensed Practical Nurse - Howland Ear, Nose and Thro ...
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Resident Engineer
2 weeks ago
LG Display America, Inc. Warren, United StatesGeneral Purpose Of Position · Assist the Buyer's Lead Engineer in defining requirements, evaluating design alternatives, verifying performance, resolution of issues and process improvements for the Product(s) to be Supplied. · Key Elements · Assist with the definition of system r ...
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Mechanical Engineer I
1 week ago
Cattron Global Warren, United StatesTHIS POSITION MUST BE ONSITE FULL-TIME IN OUR WARREN, OHIO MANUFACTURING SITE · Develop new products and/or materials that support current product lines or help establish new product lines. Perform performance characteristic testing of new and existing products. Provide technical ...
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rn registered nurse
1 week ago
Ascension Health , MI, United States**Details** · + **Sign-on bonus:** Up to $12,000 · + **Department:** Psychiatric · + **Schedule:** 2-12 Hour Shifts from 7:00p.m. - 7:30a.m.; every other weekend and alternating holiday · + **Hospital:** Ascension Macomb · + **Location:** Warren, MI · **Benefits** · Paid time off ...
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rn registered nurse
1 week ago
Ascension Health , MI, United States**Details** · + **Department:** Oncology · + **Schedule:** PRN; 3-12 Hour Shifts from 7:00a.m. - 7:00p.m. Will work two weekdays and one weekend shift per six week schedule · + **Hospital:** Ascension Macomb · + **Location:** Warren, MI · **Benefits** · Paid time off (PTO) · Vari ...
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rn registered nurse
1 week ago
Ascension Health , MI, United States**Details** · + **Sign-on bonus:** $4,500.00 · + **Department:** Surgery · + **Schedule:** Part time, 24 hours per week with holiday and call rotation required. · + **Hospital:** Ascenison St. Mary's · + **Location:** Saginaw, MI · **Benefits** · Paid time off (PTO) · Various hea ...
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gn graduate nurse- emergency department
1 week ago
Ascension Health , MI, United States**Details** · + **Sign-on bonus:** Up to $7,500.00 · + **Department:** Emergency Department · + **Schedule:** Full time, 12 hour shift, 11a-1130pm, rotating weekend and holidays · + **Hospital:** Ascension Providence Southfield · + **Location:** Southfield, MI · **Benefits** · Pa ...
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School Based Therapist
1 week ago
Family & Community Services Warren, United StatesPOSITION TITLE: School-Based Therapist DEPARTMENT/PROGRAM: Valley Counseling Services REPORTS TO: Clinical Supervisor SCHEDULE: Full-time 12 Months GENERAL STATEMENT OF DUTIES: This position is primarily located within a school setting delivering mental health counseling services ...
Coordinator Position - Warren, MI, United States - FastTek Global
Description
Office Coordinator #990611The energy at our company is contagious. We will give you the training and opportunities to unleash your ambition.
About the
General Motors Customer Experience Global Command Center:
The Global Command Center oversees and monitors contact center and system performance for GM Connected and Customer/Dealer Services with the priority of ensuring best in class customer service.
The group performs a mission critical role in the daily operation of the contact center network and is responsible globally for enterprise service and customer experience delivery across all channels inclusive of human and digital experiences.
The team manages best in class performance in collaboration with our Business stakeholders, Contact Center Sites, IT, Supplier Partners, Engineering and Commercial partners and take pride in effectively managing all impacts to our service operations.
The selected candidate will monitor, report, and analyze intraday performance by business unit to ensure key performance indicators are met across the Global Enterprise and in an efficient manner.
The position will be responsible for monitoring and communicating from a Global Contact Center perspective.This role will utilize workforce management tools and reporting to make decisions regarding staff management at each location to ensure service performance objectives, occupancy, and allocation targets are being met.
Communication with supplier management, Business Performance Leads, as well as executive leadership is a key function of the job.The Global Command Center Coordinator is an extension of typical workforce management, with an emphasis on staff management.
This role will help direct the Command Center Analysts in an indirect reporting relationship. Must seek team success through Analyst performance and development.
Continuously monitor metrics for all Business Units to observe and react to any trends that are being observed throughout the day across the Global Enterprise
Cultivate relationships with each supplier, with a comprehensive understanding of contract expectations and limitations
This individual will be responsible for performing analyst duties as needed to ensure proper coverage throughout the day and managing the day-to-day key performance metrics.
~ Bachelor's Degree or equivalent workforce management experience preferred~2-3 years of experience in forecasting, monitoring, and analysis of customer contacts in a contact center real-time environment preferred. Technical or automotive experience a plus
~ Highly innovative and creative thinker
~ Working knowledge of industry standard contact center technology (ACD, IVR, Network Features), reporting automation applications
~ MS Teams, Skype, SharePoint, Microsoft Word, Microsoft PowerPoint, Microsoft Excel (including knowledge of Macros), IEX, CCPulse, Salesforce, CXOne, DCCM, Global Advisor Application and Siebel
College degree or equivalent training preferred.
~Basic computer knowledge, Microsoft, excel, teams, etc.
