- Maintaining a positive, empathetic, and professional attitude toward customers
- Responding promptly to customer inquiries
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
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Customer Care Representative
2 weeks ago
Advantage Senior Care LLC Indianapolis, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Company car · Company parties · Competitive salary · Dental insurance · Flexible schedule · Stock options plan · The representative provides a positive customer service experience that meets the needs of our pat ...
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Customer Care Representative
2 weeks ago
MSI Indianapolis, United StatesJob Description · Job DescriptionAt our innovative event marketing firm, we specialize in crafting impactful and memorable experiences for our clients. Committed to excellence, we pride ourselves on delivering top-notch service to both clients and event attendees. Join our team a ...
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Customer Care Representative
4 weeks ago
Advantage Senior Care LLC Indianapolis, United StatesJob Description · Job DescriptionThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume office center. ...
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Tree Care Sales Representative
2 weeks ago
Joshua Tree Experts Indianapolis, United StatesJob Description · Job DescriptionTree Care Sales Representative · Are you currently working in the tree care industry and looking to make a change? · Want to work in a culture focused on safety and professionalism? · Would you enjoy working for a growing company? · Joshua Tree Ex ...
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Customer Care Representative
2 weeks ago
Priority Staffing Group, Ltd. Marion, United StatesJob Description · Job DescriptionPriority Staffing Group is hiring a Customer Care Representative for one of the area's leading nonprofit behavioral health organizations. A Customer Care Representative is responsible for engaging with clients on behalf of their company through em ...
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Remote Managed Care Representative
2 weeks ago
Seasoned recruitment Indianapolis, United StatesJob Description · Job DescriptionPosition: Managed Care Representative · Location: Fully remote with occasional travel to different locations in the State of Indiana · Position Summary: · We are looking for a Managed Care Representative to educate and support assigned provider gr ...
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Customer Care Representative
1 week ago
Johnson Comfort Franklin, United StatesJob Description · Job DescriptionCustomer Care Representative · Johnson Comfort is looking for a Customer Care Representative to join our team in our Franklin office. This individual will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining ...
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Customer Care Representative
4 days ago
Lennar Homes Carmel, Indiana, United States PermanentOverview: · Welcome Home Build your career with Lennar · As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time ...
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Customer Care Representative
4 days ago
Lennar Homes Carmel, United StatesOverview: · Welcome Home Build your career with Lennar · As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time ...
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Service Customer Care Representative
2 weeks ago
Crown Equipment Corporation Plainfield, United StatesCompany Description: · Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and servi ...
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Regional Patient Care Representative
3 weeks ago
Bridgeview Eye Partners Shelbyville, United StatesREPORTS TO:Staffing Resource Manager · ESSENTIAL RESPONSILIBITIESPerform essential daily duties per the requirements and responsibilities of the position being performed: Technician, Optician, or Patient Services. · Wage Range: $17.00-$19.00 · This is a traveling position. Lo ...
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Client Care Representative
2 weeks ago
RevOne Companies Greenwood, United StatesPosition Summary · Responsible for acting as a liaison between clients and companies. The Client Care Representative discusses, researches, and resolves issues concerning client requests, errors, account questions, and other queries while ensuring all clients have a positive exp ...
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Scheduling Coordinator
4 weeks ago
Amada Senior Care of Central Indiana Indianapolis, United States Full timePOSITION SUMMARY: Amada Senior Care of Greater Indianapolis is seeking a full-time Care Coordinator who is a team player with high energy and outstanding customer service skills. Our mission is to Enrich the Lives of our Clients and Caregivers. Amada Senior Care is America's prem ...
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Wellness Sales Representative
1 week ago
Medulla LLC Indianapolis, United StatesDo you have a passion for wellness and a desire to help others? · We are looking for charismatic individuals to further our mission to lead more patients and communities to a life of optimum health and wellness · Come join our sales team to drive patient acquisition growth by eng ...
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home health aide
4 weeks ago
EKF Management, Inc. Indianapolis, United States Full timeNEW OPENING for HOME HEALTH AIDE · EAST SIDE · Position Description: · Provides home health aide care in patient's place of residence under direction of RN or qualified therapist and functions as integral team member. · Job Description · Demonstrates communication skills, includ ...
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Travel Nurse
3 weeks ago
ADN Healthcare Indianapolis, United StatesADN Healthcare is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Indianapolis, IN. Shift: 4x10 hr days Start Date: 06/03/2024 Duration: 13 weeks Pay: $2418 / Week About ADN Healthcare: · ADN Healthcare is an industry leading hea ...
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Soliant Indianapolis, United StatesMinimum 1+ years pharmacy experience required. · Soliant Health is proud to represent our client in Fort Wayne, Indiana, seeking a Clinical Generalist Pharmacist for a full-time position eligible for full-time benefits. · Position Overview: As a Clinical Generalist Pharmacist, yo ...
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Auto Claims Representative
5 days ago
Sedgwick Indiana, United States Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportuni ...
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Registered Nurse
2 weeks ago
Milan Laser Company Indianapolis, United StatesAbout Milan Laser Hair Removal · Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients ...
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Travel Nurse
2 weeks ago
ADN Healthcare Indianapolis, United StatesADN Healthcare is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Indianapolis, IN. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1942.2 / Week About ADN Healthcare: · ADN Healthcare is an industry leading healthcare ...
Customer Care Representative - Indianapolis, United States - ADEPT Talent Solutions
Description
Job Description
Job DescriptionTransport Care Services is proudly serving the transportation needs of all our clients.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Essential Functions
Qualifications
Wages and Benefits: We offer a competitive wage and comprehensive benefits including health and paid time off
Health and Safety: CDC Guidelines are followed. To limit the spread of COVID / Coronavirus, we require our staff to wear a mask, face covering, face shield.