- Lead and manage the ramp operations team, providing clear direction and guidance to the Ramp Lead and agents to ensure optimal performance and adherence to operational standards.
- Ensure strict compliance with all safety procedures, regulations, and industry standards, including those set forth by regulatory agencies such as the FAA.
- Review and enforce adherence to company policies, safety alerts, learning notices, and procedural changes to maintain a safe operational environment.
- Proactively identify and address any safety concerns or hazards, taking corrective actions as necessary to mitigate risks and ensure the well-being of personnel and aircraft.
- Serve as the primary point of contact for communication between ramp personnel, airport authorities, airline representatives, and other relevant stakeholders, effectively managing all communication channels.
- Communicate important updates, procedural changes, and safety information to the ramp team, ensuring clear understanding and compliance with operational requirements.
- Monitor operational performance metrics, such as on-time performance, turnaround times, and safety incidents, and implement strategies to improve efficiency and effectiveness.
- Conduct regular audits and inspections of equipment, facilities, and procedures to ensure compliance with safety and operational standards, identifying areas for improvement and implementing corrective actions as needed.
- Oversee the training and development programs for ramp agents, ensuring adherence to safety protocols, professionalism, and ongoing skill enhancement.
- Implement performance evaluation processes, providing comprehensive feedback to ramp agents and identifying areas for improvement.
- Foster a positive and collaborative work environment, promoting teamwork, safety awareness, and a strong work ethic among all ramp personnel.
- Implement process improvements and best practices to address performance gaps and optimize ramp operations, driving continuous improvement initiatives to enhance overall efficiency and effectiveness. QUALIFICATIONS AND EXPERIENCE:
- Bachelor's degree in Aviation Management, Business Administration, or a related field preferred. 5-8 years related work experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
- Minimum of 5 years of experience in ramp operations management, preferably in the aviation or airline industry.
- Proven leadership skills with experience in managing and developing teams in a dynamic operational environment.
- Strong knowledge of safety regulations, industry standards, and operational procedures related to ramp operations. OTHER SKILLS AND ABILITIES:
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Excellent communication skills, both verbal and written, with the ability to effectively communicate with diverse teams and stakeholders.
- Detail-oriented with strong organizational and problem-solving abilities.
- Ability to work effectively under pressure, prioritize tasks, and make sound decisions in a fast-paced environment.
- Excellent problem-solving and decision-making abilities, with a proactive approach to identifying and addressing issues.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire teams to achieve operational excellence.
- Commitment to safety, with a focus on creating and maintaining a culture of safety awareness and compliance.
- Strong analytical skills, with the ability to analyze data, identify trends, and implement strategies for continuous improvement.
- Customer-focused mindset with a dedication to delivering high-quality service and exceeding customer expectations.
- Adaptable to changes in the work environment and able to deal positively with frequent change.
- Ability to work both as a team and/or independently.
- Must be at least 18 years of age.
- Must have a valid driver's license.
- No travel restrictions.
- Medical, Dental and Vision
- Company Provided Short Term and Long Term Disability Insurance
- Company Paid Life Insurance & Accidental Death and Dismemberment
- 11 Paid Holidays + Your Birthday
- PTO – Minimum 3 weeks per year
- Annual Profit Sharing Bonus
- 401(K) and Roth Matching
- Employee Assistance Program
- Tuition Reimbursement
- Free Safety Shoes and Prescription Safety Glasses
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Description
COMPANY INTRODUCTIONALVEST is the world leader in airport ground support equipment manufacturing and distribution, through its entities TLD, Smart Airport Services (SAS) and Alvest Equipment Services (AES), with consolidated sales in the range of 750 million USD. Alvest Equipment Services (AES) is dedicated to ground support equipment maintenance, rental, leasing, and overhaul services with a high level of growth, in Europe, USA, and the Middle East.
Salary: The expected salary range for this position is $80,000 - $95,000 annually. The actual salary amount offered may vary on multiple factors including, but not limited to, experience, knowledge, skills, and/or location.
POSITION SUMMARY
The Ramp Manager at AES holds a pivotal role in the orchestration of Boeing Dreamlifter Operations, ensuring flawless execution of ground operations. Leading a dedicated team, you will oversee the safe and efficient movement of cargo between aircraft and airport facilities. Your responsibilities include managing and guiding ramp agents and supervisors, maintaining a vigilant eye on safety protocols, and ensuring strict adherence to operational procedures and regulatory requirements. This role demands strong leadership, impeccable organizational skills, and a commitment to operational excellence in every aspect of ground handling operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned and are not limited to the following)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .
COMPANY BENEFITS
