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    Service Coordinator/Assistant - Lynnwood, WA, United States - University Mechanical Contractors, Inc (UMC)

    University Mechanical Contractors, Inc (UMC)
    University Mechanical Contractors, Inc (UMC) Lynnwood, WA, United States

    1 week ago

    Default job background
    Full time
    Description

    Position Title:
    Service Coordinator Assistant

    Starting Hourly Rate:
    $26-$30 DOE

    Provides administrative support services to the Service Group. Backflow testing record keeping & updating City portals & gauge calibration
    Help to maintain customer work order systems (Service Channel, Corrigo + others)
    Provide daily back-up to Dispatch/Operations as well as cover full time when they are on PTO
    Help agreement coordinator with material purchases
    Answer telephone and convey messages
    Make phone calls to clients, vendors and subcontractors as needed.
    Generate and update Field On Call 6 month schedule and update answering service
    Package and mail oil samples for testing
    Set up new customers / sites in Viewpoint database
    Enter expense reports for Service Technicians
    Document Service meetings and attendance
    Assist in keeping Service Group office area orderly
    Order office supplies as needed

    Proficiency with MS Outlook, Excel, Word, PPT, and Project.


    • Accuracy and efficiency with administrative and clerical procedures and best practices. including filing and records management systems.
    • Professionalism and efficiency communicating on the phone and taking messages.
    • Ability to manage multiple interruptions and manage priorities.
    AA or three (3) years customer service job experience (or equivalent) preferred.


    • Customer service experience required.
    UMC is committed to a culture of inclusion and connectedness.

    In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.


    EEO Policy:

    UMC's policy on equal employment opportunity prohibits discrimination based on race, color, sex, national origin, citizenship or immigration status, religion, presence of physical, sensory or mental disability, genetic information, age, sexual orientation, gender identity, marital status, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault or stalking, or any other status or characteristic protected by federal, state, or local law.

    This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Retaliation against any employee who files a complaint regarding possible violations of this policy is not tolerated.

    UMC is also committed to taking affirmative steps to promote the employment of minorities, women, persons with disabilities, and covered veterans.

    Affirmative action plans are developed annually to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.

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