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    Workforce Management - Des Moines, United States - UnityPoint Health

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    Description

    Overview:

    The Workforce Management (WFM) Solutions Architect will provide coordination over technology related projects including modifications, customizations, reporting, and upgrades. The WFM Solutions Architect will serve as a liaison between business leaders, IT function, and UnityPoint Health WFM vendors, to leverage their expertise in business analysis and experience with WFM solutions. This role will recommend implementation of WFM solutions that enable the organization to achieve its strategic and operational goals. The WFM Solutions Architect is responsible for coordinating, planning, project management, for the design and oversight of WFM technology initiatives in support of organizational goals and practices.

    This position is open to remote/work from home with strong preference for candidates residing within the UPH geographies of Iowa, Illinois, & Wisconsin.

    Why UnityPoint Health?

    • Commitment to our Team Weve been named a Top 150 Place to Work in Healthcare 2022 by Beckers Healthcare for our commitment to our team members.
    • Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
    • Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage youre in.
    • Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
    • Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
    • Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

    Visit us at to hear more from our team members about why UnityPoint Health is a great place to work.

    What are team member vaccine requirements?

    As part of keeping our communities safe and healthy, all team members must be vaccinated for influenza and Tdap, provide proof of immunity to MMR and varicella, and be tested for tuberculosis. New hires must submit proof of vaccination or an approved exemption to begin work. If you have questions, please contact a recruiter or ask at any time during the interview process. UPH strongly recommends that all team members receive the updated COVID-19 vaccine, and at this time, UnityPoint Health Meriter requires Covid-19 vaccination or an approved exemption.

    Responsibilities:

    Application Development, Implementation and System Maintenance:

    • Implements new applications or makes changes to existing systems within a multifunctional project team. This includes project planning, requirements definition, detailed design, development, testing cycles, go live events and stabilization support.
    • Designs and develops technical architecture for application environments as well as development environments.
    • Ensures application performance meets customer needs using database schema design and performance tuning methods.
    • Gathers business requirements for supported applications. Designs, coordinates, tests and supports applications.
    • Leads medium and large projects involving multiple teams and integrated systems.
    • Leads decision-making discussions to determine long-term strategy for implementation of tools and systems.
    • Creates processes and tools to ensure systems are highly available.

    Operational Support:

    • Supports and resolves complex incidents with assigned applications that integrate with many other systems. Coordinates resolution between multiple teams to solve issue. Applies root cause analysis principles to eliminate issues from occurring in the future.
    • Reviews incident tickets for trends in software issues and works to identify root cause for these issues and works with advanced vendor support teams to resolve complex application issues.
    • Manages, maintains and supports infrastructure components that support the development environment. Creates architectural roadmap that incorporates process, software, and hardware components to meet our strategic goals.
    • Provides day and evening on-call coverage as scheduled. May assume additional on-call responsibilities as directed by Manager.
    Qualifications:

    Education:

    Bachelors degree or equivalent relevant work experience.

    Experience:

    Required:2 years related experience.

    Preferred: 4 years experience, including experience in health care organization information systems processes.

    License(s)/Certification(s):

    Required: Valid drivers license when driving any vehicle for work-related reasons.

    Preferred: Achieves and Maintains Application Certification and/or Continued Education as Assigned.

    Knowledge/Skills/Abilities:

    Knowledge of health care organization information systems processes

    Strong communication written and verbal

    Ability to conduct research into technology issues, standards and products

    Proven analytical and problem-solving abilities

    Able to manage priorities, deadlines, and execute tasks

    Proactively communicates when risks and issues arise; takes appropriate action(s)

    Strong customer service orientation

    Advanced critical thinking and problem solving skills while demonstrating a high degree of objectivity, diplomacy and tact

    The ability to work productively in a fast paced, rapidly changing environment



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