- Inclusive company culture
- Training and Development
- Competitive Compensation
- Unparalleled Benefits & Wellness (we mean really good)
- 401k with a generous match
- Career Growth Opportunities
- Transfer Opportunities
- Share in Company ownership
- Employee Recognition program
- Review high volume of carrier invoices, identifying discrepancies, and resolving carrier billing issues
- Bill over 200 invoices daily
- Communicate necessary issues with involved parties which may include discussions with internal Carrier Sales and Customer Sales reps.
- Identify the appropriate course of action required for resolution and educate all parties involved to prevent a recurrence
- Build and maintain strong relationships with our carriers through timely communication and accuracy of information delivered
- Handle inbound/outbound calls daily from carriers with a friendly, can-do attitude
- Monitor the team email and fulfill requests promptly, utilizing professional and thorough communication skills
- Ensure efficiency and accuracy in carrier payment by being attentive to detail
- Contribute and strengthen the team driven framework of the department with a positive attitude, and a valued commitment to adhere to rules, objectives, and guidelines identified by managers
- Ensure complete and accurate billing to our customers.
- Ensure customer-specific billing requirements are met including online portals and EDI.
- Routine professional communication with customers and carriers through phone and email.
- Process incoming customer and vendor inquiries and requests.
- Assist in other general office duties as assigned.
- Uphold the company standard following the company principles of Customer, Company, Office
- Highly motivated
- Detail oriented
- Focus driven
- Billing and AP experience within the industry
- Able to multitask
- Team player
- Able to work in a fast-paced office
- Good problem-solving skills
- Great at follow-up
- Can see an issue and come up with suggestions on how to correct
- Can handle a high volume of invoicing and payables on a daily average
- Experience with invoicing in customer portals...BluJay, TMC, OTM, Manhattan, etc...
- Familiar with uploading paperwork to various portals
- Works well under pressure and with deadlines
- Wants to work with a growing department and be part of its success
- Experience within the industry a plus
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Biller - Downers Grove, United States - Allen Lund Company, LLC
Description
Job Description
Job DescriptionOur Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years
Why we're Awesome
We are looking for a Biller to join our team The Biller will be responsible for ensuring that Allen Lund's carriers and customers are provided with the most accurate, efficient, timely, and professional feedback and resolutions. Major responsibilities of this position include high volume transactions of customer and carrier invoices, invoice resolution, handling in and outbound calls, problem-solving, and building relationships internally and externally. The ideal candidate will be self-motivated, continuously seeking ways to improve his/her performance as well as the department. If this is you, or you like a challenge– let's talk.
You will
Skills and Experience
Join us in making a difference Allen Lund Company is an equal opportunity employer, dedicated to diversity.
