Field Service Specialist - Des Moines, United States - Emerson

Description

If you are an accomplished Field Service Technician with extensive Level measurement product experience looking for an opportunity to grow, Emerson has an exciting opportunity for you With the opportunity to be based from St. Louis, MO or Kansas City, KS or Des Moines, IA, you will work with Sales, BDMs, Regional/Service managers and our National Response Center to coordinate resource needs, provide onsite Level service and leadership, including coaching and monitoring of other technicians on Level service, safety, quality, speed, and professionalism while performing and leading Level service jobs.

In this Role, Your Responsibilities Will Be:

• Perform advanced troubleshooting, configuration, and start-up services on all Rosemount Level Instrumentation
• Ensure safety awareness and safety leadership are at the center of all onsite customer activities
• Assist customers on-site and remote via WebEx or Teams Meetings
• Train and mentor field service technicians
• Provide Level product training to customers
• Support systems integration
• Work under the direction of STO Leads when applicable, but these positions will not be dispatchable on larger STO jobs (>3-5 days) unless sufficient Level product scope exists or with Management approval
• Take a collaborative, flexible approach to national versus regional customer needs
• Attend periodic review calls with Level Product and Service Management stakeholders
• Acquire and maintain certifications on other Rosemount and RTG products as time permits to be dispatchable for other Field Service jobs when no Level work is available

Who You Are:

You evaluate pros and cons, risks and benefits of different solution options. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You separate and combine activities into efficient workflows. You scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.

For This Role, You Will Need:

• Associates degree and 3 years of relevant experience OR High School Diploma and 5 years of relevant experience
• At least 3 years of experience with Level Measurement Instrumentation products
• Demonstrated knowledge of Radar Level Systems
• Strong Troubleshooting skills
• Strong Computer skills and Network fundamentals
• Excellent communication skills, written and verbal
• Travel requirements: 50% or more , ability to work outside of a 50-mile radius from home
• Legal authorization to work in the United States

Preferred Qualifications that Set You Apart:

• PLC programming and HMI experience would be an asset
• Completed Advanced Rosemount Level Training

Our Offer To You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values ) and about Diversity, Equity, & Inclusion at Emerson ) .

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

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WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems — for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team – let's go

No calls or agencies please.

Requisition ID :

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.