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    Account Representative - Phoenix, United States - U-Haul

    U-Haul
    U-Haul Phoenix, United States

    3 weeks ago

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    Description

    Location:
    2721 N Central Ave, Phoenix, Arizona 85004 United States of America


    Job Duties:
    Perform a monthly review of inventory sub-system to correct obvious errors.

    Work with the field entities on how to avoid errors from being introduced into the sub-system.

    Review system processes to identify errors and correct as necessary.

    Recommend and implement changes to existing or new processes.

    Support the annual physical inventory count. Value the inventory and reconcile to the ledger.

    Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues

    Make outbound collection calls on past due corporate accounts.

    Take payments, issue credits and refunds.

    Perform a monthly review of inventory sub-system to correct obvious errors.

    Work with the field entities on how to avoid errors from being introduced into the sub-system.

    Review system processes to identify errors and correct as necessary.

    Recommend and implement changes to existing or new processes.

    Support the annual physical inventory count. Value the inventory and reconcile to the ledger.


    Additional duties may include but are not limited to: Research and reconcile un-applied payments, make corrections to historical transactions, determine if reservations should be granted for accounts on hold or past due.

    Must be able to work quickly and make accurate detailed call notes for all inbound/outbound and electronic communications. Test and report issues on new system implementation.


    Requirements:
    High level of accuracy

    Must be able to work in a fast paced environment

    Excellent note taking skills

    Ability to type 45 wpm

    10-key proficient

    Comfortable using a computer and Microsoft office programs

    Must be able to pass background, drug, and credit check


    Education:
    High school diploma or equivalent


    U-Haul Offers:
    Full Medical coverage

    Prescription plans

    Dental & Vision Plans

    New indoor fitness gym

    Gym Reimbursement Program

    Registered Dietitian Program

    Weight Watchers

    Onsite medical clinic for you and your family

    Career stability

    Opportunities for advancement

    Valuable on-the-job training

    Tuition reimbursement program

    Free online courses for personal and professional development at U-Haul University

    Business and travel insurance

    You Matter Employee Assistance Program

    Paid holidays, vacation, and sick days

    Employee Stock Ownership Plan (ESOP)

    401(k) Savings Plan

    Life insurance

    Critical Illness/Group Accident

    24-hour physician available for kids

    Subsidized gym/ membership

    MetLaw Legal program

    MetLife auto and home insurance

    Mindset App Program

    Discounts on cell phone plans, hotels, and more

    LifeLock identity Theft

    Savvy consumer wellness programs- from health care tips to financial wellness

    Dave Ramsey's SmartDollar Program

    U-Haul federal credit union

    Wellness Program

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.

    The states in which U-Haul will decline to hire nicotine users are:

    Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.

    U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer.

    All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

    Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need.

    After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

    U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it.

    Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S.

    and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
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