Account Representative - Phoenix, United States - U-Haul

U-Haul
U-Haul
Verified Company
Phoenix, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Account Representative:


Job Duties:


  • Perform a monthly review of inventory subsystem to correct obvious errors.
  • Work with the field entities on how to avoid errors from being introduced into the subsystem.
  • Review system processes to identify errors and correct as necessary.
  • Recommend and implement changes to existing or new processes.
  • Support the annual physical inventory count. Value the inventory and reconcile to the ledger.
  • Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues
  • Make outbound collection calls on past due corporate accounts.
  • Take payments, issue credits and refunds.
  • Perform a monthly review of inventory subsystem to correct obvious errors.
  • Work with the field entities on how to avoid errors from being introduced into the subsystem.
  • Review system processes to identify errors and correct as necessary.
  • Recommend and implement changes to existing or new processes.
  • Support the annual physical inventory count. Value the inventory and reconcile to the ledger.


Additional duties may include but are not limited to: Research and reconcile un-applied payments, make corrections to historical transactions, determine if reservations should be granted for accounts on hold or past due.

Must be able to work quickly and make accurate detailed call notes for all inbound/outbound and electronic communications. Test and report issues on new system implementation.


Requirements:


  • High level of accuracy
  • Must be able to work in a fast paced environment
  • Excellent note taking skills
  • Ability to type 45 wpm
  • 10key proficient
  • Comfortable using a computer and Microsoft office programs
  • Must be able to pass background, drug, and credit check

Education:


  • High school diploma or equivalent

U-Haul Offers:


  • Full Medical coverage
  • Prescription plans
  • Dental & Vision Plans
  • New indoor fitness gym
  • Gym Reimbursement Program
  • Registered Dietitian Program
  • Weight Watchers
  • Onsite medical clinic for you and your family
  • Career stability
  • Opportunities for advancement
  • Valuable onthejob training
  • Tuition reimbursement program
  • Free online courses for personal and professional development at U-Haul University
  • Business and travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation, and sick days
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Savings Plan
  • Life insurance
  • Critical Illness/Group Accident
  • 24hour physician available for kids
  • Subsidized gym/ membership
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels, and more
  • LifeLock identity Theft
  • Savvy consumer wellness programs
- from health care tips to financial wellness

  • Dave Ramsey's SmartDollar Program
  • U-Haul federal credit union
  • Wellness Program

About Us:

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need.

After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it.

Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S.

and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
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