- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Effectively sell Charter products and services to new and existing prospects.
- Consistently achieve a monthly sales quota by adding new lines of service (Primary Service Units; PSUs).
- Meet established activity targets and key performance indicators, including outbound calls per day, follow up calls, quotes sent, sales, and connects, etc.
- Handle all prospects with courtesy and professionalism; Establish and maintain a high level of prospect satisfaction in all interactions.
- Act as a product consultant when promoting, recommending and selling the value of Spectrum Business products and services.
- Inform prospects of our product pricing model and Spectrum Business' competitive advantage compared to other service providers.
- Effectively balance new lead generation versus follow up efforts. Create a strong follow-up plan that will allow for greater efficiency and increased sales conversion rates.
- Ensure database information is accurate and complete.
- Perform other duties as requested.
- Ability to read, write, speak and understand English.
- Ability to communicate orally in a clear, concise and professional manner.
- Ability to listen and interpret the needs of the prospect.
- Ability to conduct a needs analysis (consultative approach), overcome objections, develop a strong sales pitch and effectively close sales.
- Ability to show proper judgement and initiative.
- Ability to manage multiple prospects, pay close attention to detail, respond quickly to changing business needs and prioritize and organize effectively even when volume and workload exceed expectations.
- Ability to effectively use and multitask with a personal computer; utilize job-specific software applications and other office equipment such as telephone/dialer, headset, copier, fax and calculator.
- Must effectively work independently as well as with others.
- Knowledge of commercial internet, video, data, and telephone products and services.
- Proficient in MS Office and related software applications.
- High School Diploma / GED or equivalent
- Required Related Work Experience and Number of Years
- Customer Service and/or Telecommunication Sales Experience - 1+
- ICOMS and/or CSG work experience, or experience with similar billing software - 1+
- Customer Service and/or Telecommunication Sales Experience - 2+
- Office work environment where employees may need to be seated for long periods of time while using a telephone headset and computer.
- Exposure to moderate noise levels.
-
call center sales rep
3 weeks ago
Spectrum Simpsonville, SC, United StatesSpectrum - JobID: [Sales Agent / Sales Rep / Salesperson] As a Call Center Sales Rep at Spectrum, you'll: Focus on incoming sales calls in the communications and entertainment technology space; Field customer inquiries and answer questions and promote Spectrum's wide variety of p ...
-
Call Center Sales Rep
1 week ago
SPECTRUM Simpsonville, United StatesJob Description · Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone se ...
-
Call Center Sales Rep
1 week ago
SPECTRUM Simpsonville, United StatesJob Description · Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone se ...
-
Call Center Sales Rep
4 days ago
Spectrum Simpsonville, United StatesOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictio ...
-
Call Center Sales Rep
1 week ago
SPECTRUM Simpsonville, SC, United StatesOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.You may also qualify for free internet, TV and phone services (restrictions do apply). · Maximize sales opportunities by effectively answering and hand ...
-
Call Center Sales Rep
1 week ago
SPECTRUM Simpsonville, SC, United StatesJob Description · Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone s ...
-
Call Center Sales Rep
1 week ago
SPECTRUM Simpsonville, United States Full timeOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictio ...
-
Call Center Sales Business Outbound Rep
3 days ago
SPECTRUM Simpsonville, United StatesJob Description · Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $31.23/hour or $64,960 annually. Our Top performers earn upwards of $81,000, plus incentives. You may also qualify for free internet, TV a ...
-
Call Center Sales Business Outbound Rep
6 days ago
SPECTRUM Simpsonville, United StatesJob Description · Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $31.23/hour or $64,960 annually. Our Top performers earn upwards of $81,000, plus incentives. You may also qualify for free internet, TV a ...
-
Call Center Sales Business Outbound Rep
5 days ago
SPECTRUM Simpsonville, United StatesOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $31.23/hour or $64,960 annually. Our Top performers earn upwards of $81,000, plus incentives. You may also qualify for free internet, TV and phone services ...
-
Call Center Sales Business Outbound Rep
5 days ago
SPECTRUM Simpsonville, SC, United StatesOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $31.You may also qualify for free internet, TV and phone services (restrictions do apply). · The Telesales Representative position is an Outbound Telemarke ...
-
Outside Sales Rep
4 weeks ago
ARC Document Solutions Greenville, SC, United StatesAs an Outside Sales Specialist with the Riot Creative Imaging Division , you will be called upon to sell large-format color graphic printing services to a variety of retail, advertising, manufacturing, fashion, and other business-to-business market segments. Large format consists ...
-
Entry Level Sales Rep
3 weeks ago
PRT Financial Greenville, United StatesAbout our Entry Level Insurance Sales Rep position: · We are actively looking for Sales Reps to help expand business by seeking out and acquiring new clients. You will identify insurance needs and create strong relationships with clients to ensure growth and lasting relationships ...
-
Sales and Service Rep
1 day ago
Clean Harbors Tigerville, United States· Safety-Kleen · in · LOCATION · is seeking a · Sales and Service · Route Driver Trainee (Driver Class B Trainee) . This role will train to drive a Class B box truck to provide onsite service for parts washer machines, pick up containerized hazardous waste, and sell products/ser ...
-
Appointment Setting Sales Rep
2 weeks ago
Globe Life Family Heritage Division Greenville, United StatesJob Description · Job DescriptionThe McEacharn Agency is looking for a dedicated Appointment Setter and Sales Representative to run appointments and acquire new accounts for us in the territory. Our Founder, Cole McEacharn, has a proven track record for success. After only 4 year ...
-
Sales Rep./Delivery Driver
6 days ago
Mississippi Dept of Employment Greenville, United StatesMississippi Dept of Employment - JobID: [ The goal of the Mississippi Department of Employment Security is to help Mississippians get jobs. Through the network of WIN Job Centers, MDES matches qualified, prospective employees with employers. Also through the MDES, Mississippians ...
-
Sales Rep./Delivery Driver
6 days ago
Mississippi Dept of Employment Greenville, United StatesMississippi Dept of Employment - JobID: [ The goal of the Mississippi Department of Employment Security is to help Mississippians get jobs. Through the network of WIN Job Centers, MDES matches qualified, prospective employees with employers. Also through the MDES, Mississippians ...
-
Agriculture Sales Rep Greenville SC
1 week ago
Hills Machinery Company Greenville, United States· Position: · AGRICULTURE Sales Representative: Reporting to the Regional Sales Director, this position is responsible for the sales of AGRICULTURE equipment AND ATTACHMENTS within a defined territory. He or she will work with a high degree of independence and must be held by a ...
-
Agriculture Sales Rep Greenville SC
2 weeks ago
Hills Machinery - RJV Equipment Greenville, United StatesJob Description · Job DescriptionPosition: · AGRICULTURE Sales Representative: Reporting to the Regional Sales Director, this position is responsible for the sales of AGRICULTURE equipment AND ATTACHMENTS within a defined territory. He or she will work with a high degree of inde ...
-
Cabinet Field Sales Rep for the Carolinas
1 week ago
Prodigy Cabinetry Greenville, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Dental insurance · Paid time off · We're looking for a results-driven Sales Representative that can sell to the construction trades, such as dealers and remodelers, with excellent interpersonal skills to activ ...
Outbound Sales Rep - Simpsonville, United States - Spectrum
Description
Job Description
Job DescriptionJOB SUMMARY
The Telesales Representative position is an Outbound Telemarketing Sales position within the Spectrum Business team. Individuals in this position are responsible for understanding Spectrum Business products and services (Internet, Voice & Video) for the purpose of selling to new acquisition prospects and upselling existing Spectrum Business customers via outbound calling in a call center environment.
MAJOR DUTIES AND RESPONSIBILITIES
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Required Education
PREFERRED QUALIFICATIONS
Preferred Related Work Experience and Number of Years
WORKING CONDITIONS
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Company Description
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.\r\r
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.