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    Call Center Sales Business Outbound Rep - Simpsonville, SC, United States - SPECTRUM

    SPECTRUM
    SPECTRUM Simpsonville, SC, United States

    3 weeks ago

    Spectrum background
    Description

    Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $31.You may also qualify for free internet, TV and phone services (restrictions do apply).

    The Telesales Representative position is an Outbound Telemarketing Sales position within the Spectrum Business team.

    Individuals in this position are responsible for understanding Spectrum Business products and services (Internet, Voice & Video) for the purpose of selling to new acquisition prospects and upselling existing Spectrum Business customers via outbound calling in a call center environment.

    Consistently achieve a monthly sales quota by adding new lines of service (Primary Service Units; Meet established activity targets and key performance indicators, including outbound calls per day, follow up calls, quotes sent, sales, and connects, etc.
    Act as a product consultant when promoting, recommending and selling the value of Spectrum Business products and services.
    Inform prospects of our product pricing model and Spectrum Business' competitive advantage compared to other service providers.
    Create a strong follow-up plan that will allow for greater efficiency and increased sales conversion rates.
    Ensure database information is accurate and complete.
    Ability to read, write, speak and understand English.
    Ability to conduct a needs analysis (consultative approach), overcome objections, develop a strong sales pitch and effectively close sales.

    Ability to manage multiple prospects, pay close attention to detail, respond quickly to changing business needs and prioritize and organize effectively even when volume and workload exceed expectations.

    Ability to effectively use and multitask with a personal computer; utilize job-specific software applications and other office equipment such as telephone/dialer, headset, copier, fax and calculator.

    Knowledge of commercial internet, video, data, and telephone products and services.
    Proficient in MS Office and related software applications.
    Required Related Work Experience and Number of Years
    Customer Service and/or Telecommunication Sales Experience - 1+
    Preferred Related Work Experience and Number of Years
    ICOMS and/or CSG work experience, or experience with similar billing software - 1+
    Customer Service and/or Telecommunication Sales Experience - 2+

    Office work environment where employees may need to be seated for long periods of time while using a telephone headset and computer.

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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