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Customer Experience
6 days ago
Michaels Stores, Inc. Corona, United States Part timeStore - LA-CORONA, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. · ...
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Customer Experience
4 days ago
The Aesthetic Immersion Brea, United States**Welcome to The Aesthetic Immersion** · **We are growing and looking for a Customer Experience & Events Specialist to join our team** · **WHAT WE'RE LOOKING FOR IN A CANDIDATE** · - Associate degree in computer science, marketing, or similar discipline is required, higher degree ...
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Customer Experience Manager
1 week ago
Michaels Stores, Inc. Mira Loma, United StatesStore - LA-MIRA LOMA, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service ...
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Customer Experience Specialist
2 weeks ago
The Management Trust Corona, United States**The Management Trust** · **Position Title**: Customer Experience Specialist · **Location**:Corona, CA · **Reporting To**:Customer Experience Manager · **Status**:Non-Exempt, Full-Time · **Salary**: $18.00 -$21.00/hour · **COMPANY PROFILE**: · The Management Trust is a community ...
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Sales Advisor and Customer Experience
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Venture vehicles Rancho Cucamonga, United States**Summary** · Exodus Rigs is seeking a passionate Inside Sales and Customer Experience Advisor who lives and breathes camping - it's not just a hobby; it's a lifestyle. If you're enthusiastic about camping and RV travel and you're ready to share that passion with our customers, w ...
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Customer Experience Agent
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Amplify Insights Fullerton, United StatesDo you have strong communications skills? · Are you looking for your first business oriented position? · Our Customer Experience Agents receive hands-on training in customer communications and management. This role focuses on direct customer interactions and retention to enhance ...
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Customer Experience Manager
1 week ago
Michaels Stores, Inc. Riverside, United StatesStore - LA-RIVERSIDE -VAN BUREN, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly custo ...
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Customer Experience Manager
6 days ago
Michaels Stores, Inc. La Habra, United StatesStore - LA-LA HABRA, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. ...
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Ft Customer Experience
6 days ago
Michaels Stores, Inc. Riverside, United StatesStore - LA-RIVERSIDE, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service ...
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Customer Experience Rep
2 weeks ago
Exemplis Cypress, United States**Salary Range**: $ $27.85**: · **Position Summary**: · At Exemplis, our heart, soul and mission is to provide our customers what they want, how they want it, when they want it. The only way we're able to deliver on this mission every day is through our exceptional team of bright ...
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Customer Experience Advocate
2 weeks ago
Dunlop Sports Americas Huntington Beach, United States**JOB SUMMARY** · The Customer Experience Advocate is responsible for providing an effective customer experience for all internal and external customers by using excellent, in-depth knowledge of company products and programs. · **SPECIFIC JOB DUTIES** · **Company Focus** · - Acco ...
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Customer Experience Coor
2 weeks ago
TJ Maxx Orange, United StatesStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more ...
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Customer Experience Specialist
1 week ago
Pacific Rim Capital Irvine, United StatesWhy PRC: · PRC is the largest independent lessor of Material Handling Equipment in North America. PRC has recently announced a partnership with Fuyo General Lease Co., LTD. With the partnership, we are poised to accelerate our market share, portfolio offering, and global expansio ...
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Customer Experience Representative
2 weeks ago
Lendistry Santa Ana, United States**ABOUT LENDISTRY**: · Lendistry is the country's largest minority-led and technology-enabled small business and commercial real estate lender with Community Development Financial Institution (CDFI) and Community Development Entity (CDE) certification. We are a national employer ...
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Customer Experience Representative
2 weeks ago
Prime-Line Products LLC Redlands, United States**ESSENTIAL RESPONSIBILITIES** · - Provides timely and accurate information to customer orders status, pricing and product knowledge requests. · - Receives and processes customer requests/orders; resolves customer issues, analyzes customer needs, provides information and ascertai ...
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Customer Experience Specialist
5 days ago
Hyperice Irvine, United StatesHyperice pushes the boundaries of innovation to better serve athletes everywhere - allowing you to keep moving the way you want to, when you want to. Our suite of products helps prime your body and mind to be at their best, so you can always find the simple fun in doing what you ...
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Customer experience engineer
1 day ago
Schneider Electric Norge AS Chino, United StatesGreat people make Schneider Electric a great company. · Ensures that complaints are resolved effectively and without delay and that those not resolved at the entity organization level have been escalated and taken into account in the competent entities.Drive Customer Centricity - ...
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Customer experience engineer
1 day ago
Schneider Electric Chino, United StatesGreat people make Schneider Electric a great company. · Ensures that complaints are resolved effectively and without delay and that those not resolved at the entity organization level have been escalated and taken into account in the competent entities. Drive Customer Centricity ...
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Customer Experience Associate
3 days ago
ArborNote Software Irvine, United States**INDUSTRY LEADER IN BUSINESS MANAGEMENT SOFTWARE FOR THE GREEN INDUSTRY IS LOOKING FOR AN AMAZING, PART-TIME CUSTOMER EXPERIENCE SPECIALIST** · You may be reading this because you are looking for an opportunity to thrive in an environment where Customer Experience is #1. You've ...
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Customer Experience Trainer
5 hours ago
Altametrics Costa Mesa, United StatesAre you passionate about revolutionizing customer experiences in the restaurant industry? Do you possess exceptional communication skills and a knack for problem-solving? Altametrics is searching for a dedicated Customer Experience Lead to join our team. · **Position Overview**: ...
PT Customer Experience - Chino, United States - Michaels Stores
Description
Store - LA-CHINO HILLS, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$ $28.40
For 50 years, Michaels has been the best place for all things creative.
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.
At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.
From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.
As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc.
also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).
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