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Principal Product Designer, Trust
3 weeks ago
Square Inc. San Francisco, CA, United StatesIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a bette ...
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Principal Product Designer, Trust
3 weeks ago
Peacefestival San Francisco, CA, United StatesOpportunities for Principal Product Designer, Trust in San Francisco, CA · Remote positions only · Search completed. Found 0 matching records. · #J-18808-Ljbffr ...
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Principal Product Designer, Trust
3 weeks ago
Square Inc. San Francisco, CA, United StatesIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a bette ...
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Principal Product Designer, Trust
3 weeks ago
Afterpay San Francisco, CA, United StatesCompany Description · It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clea ...
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Principal Product Designer, Trust
3 weeks ago
Afterpay San Francisco, CA, United StatesInitially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save ...
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Principal Product Designer, Trust
2 weeks ago
Cash App San Francisco, United StatesJob Description · Job DescriptionCompany Description · It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial pr ...
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Principal Content Designer, Trust
3 weeks ago
Square Inc. San Francisco, CA, United StatesIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a bette ...
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Principal Product Designer, Trust
1 week ago
Square San Francisco, United States Full timeCompany Description · It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clear ...
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Principal Product Designer, Trust
3 weeks ago
Block San Francisco, United States Full timeCompany Description · It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearp ...
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Principal Content Designer, Trust
2 weeks ago
Block San Francisco, United States Full timeCompany Description · It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearp ...
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Principal Product Designer, Trust
2 days ago
Block San Francisco, United States Full timeCompany Description · It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearp ...
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Senior Product Design Manager, Trust
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DoorDash San Francisco, California, United StatesAbout the Team · At DoorDash, our customers are at the forefront of our product strategy and we believe that the best customer experience is the key to our success. Behind the magic of our customer experience is our suite of internal tools, proactivity on trust and safety, mitiga ...
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Senior Product Design Manager, Trust
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Doordash San Francisco, United States Full timeAbout the Team · At DoorDash, our customers are at the forefront of our product strategy and we believe that the best customer experience is the key to our success. Behind the magic of our customer experience is our suite of internal tools, proactivity on trust and safety, mitiga ...
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MeetFrank San Francisco, CA, United StatesInitially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save ...
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MeetFrank San Francisco, CA, United StatesCompany Description · It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clear ...
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Australian Based Dams
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AECOM California City, United States**Company Description** · At AECOM, we're delivering a better world. · With a significant and resilient pipeline of work in our Australian & New Zealand Water business, we are expanding our Dams team in Australia. · Join the number 1 globally ranked Dams and Engineering Practice ...
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Product Lead, Support Product
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Afterpay San Francisco, United States**Company Description**: · - It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay ...
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Human Factors Co-op
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EY San Francisco, United States**IT Advisor, Technology Solutions Delivery, Finance Management - Financial Services Office (Manager)(Multiple Positions , Ernst & Young U.S. LLP, San Francisco, CA.** · Assist clients with designing and implementing technology solutions to improve their finance organization's ef ...
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Head of Design, Developer Solutions
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Principal Content Designer, Trust - San Francisco, CA, United States - Square Inc.
Description
Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact.
We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates.
No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.Check out our locations, benefits, and more at We're looking for a Principal Content Designer to join our Trust team.
The role reports into the content design team, and will be focused on account and access architecture, design, and usability.
We believe good content is crucial for Cash App—clear and approachable language helps people understand what's going on with their money and feel empowered to take on everything from taxes to identity management.
Within the Trust space, you'll be charged with breaking down complex systems, negotiating nuanced constraints, and working closely with our regulatory and product partners to craft simple, straightforward experiences for our customers.
As a principal-level designer, you'll also help serve a critical leadership function within the content design team—elevating peers by reviewing work, mentoring, and coaching across disciplines.
As a Principal Content Designer on Trust, you'll:Work alongside other content designers, product designers, researchers, product managers, analysts, and engineers to understand customer needs, define requirements, drive alignment, and align on business goals
Develop a UX and content strategy point of view and craft clear and compelling narratives to storytell proposed solutions and influence the product development process from ideation to launch
Find intuitive and elegant content solutions, crafting experiences that resonates with our growing audience and provides measurable value to the business
Work with legal and compliance partners to assess risk and break down highly complex information, turning insider jargon into content that is approachable for anyone
Get to know the Cash App brand and work with content designers and copywriters to keep refining our voice and building out our style guide
Set a high bar for writing quality and lead efforts to evangelize and update our style guide
Be responsible for scope beyond UX experiences—you'll help craft organization- and company-wide strategies and approaches that bring Cash App closer to achieving its mission
10+ years of experience as a Content Designer, UX writing, product content strategy, or whatever you happen to call it
~ Exceptional writing/editing skills and passion for the craft, plus strong design/systems thinking and product strategy chops
~ Experience working with company leadership and presenting to executives
~ The ability to apply consumer insights and metrics to inform design decisions and influence company-wide strategy
~ Built foundational frameworks, guidelines, and content systems
Experience working on teams that build trust with customers or tackle sensitive subject matter (Trust & Safety teams or equivalent: privacy, security, equity, integrity, user safety, risk management, compliance)
Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution.
If your portfolio site requires a password, please provide us with it in your application or on your resume.Full-time employee benefits include the following:
Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block's policies.
This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus.
Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.
We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
NYSE:
SQ) is a global technology company with a focus on financial services.
Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy.
Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services.
With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans.TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
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