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    Principal Product Designer, Trust - San Francisco, CA, United States - Afterpay

    Afterpay
    Afterpay San Francisco, CA, United States

    3 weeks ago

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    Description

    Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers.

    Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact.

    We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates.

    No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

    Check out our locations, benefits, and more at
    We are looking for a Principal Product Designer to our Trust Design team.


    This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.


    Trust Design's charter is to design simple, useful, and delightful experiences that maximize trust and expand access to Cash App's ecosystem.


    Our teams help every customer feel safe and supported by setting a higher experience bar for account security, identity verification, and customer support.

    A Principal Product Designer is responsible for working closely with leadership across the company as well as cross functional partners on engineering, analytics, product management, research, and content design to drive strategic initiatives, up-level the craft and quality of our products, and work on complex systems design projects.

    You understand how to use storytelling and the craft of design to build cross-functional alignment toward a customer centric experience
    Skilled in strategic thinking, able to set clear goals for your team and projects, impacting key business metrics.

    Compete on creativity:

    you pursue bold ideas and take risks, challenging the status quo and questioning constraints to imagining new futures that unlock holistic experiences for our customers.

    7+ years of experience working in user experience, product, or relevant design fields.
    Extensive experience working on teams that build Trust with customers or tackle sensitive subject matters (Trust & Safety teams or equivalent: privacy, security, equity, integrity, user safety, risk management, compliance)
    Demonstrated impact on product strategy and user experience in previous roles, preferably within tech or financial services.
    A portfolio showcasing experiences you've designed for varying platforms and devices (iOS, Android, Responsive Web, etc)
    Encourage innovative approaches to design techniques, enabling the design team to embrace different angles to a design problem.
    Outstanding UX capabilities and strong visual design competency, including visual, UI/UX, and systems-design.

    You think fast on your feet, come up with solutions to important situations, are swift to make decisions and take calculated risks.

    Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution.

    If your portfolio site requires a password, please provide us with it in your application or on your resume.

    Full-time employee benefits include the following:
    Healthcare coverage (Medical, Vision and Dental insurance)
    Health Savings Account and Flexible Spending Account
    Retirement Plans including company match
    Employee Stock Purchase Program
    Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
    Paid time off (including 12 paid holidays)
    Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
    Paid Life insurance, AD&D, and disability benefits
    These benefits are further detailed in Block's policies.

    This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus.

    Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies.

    We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

    We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.


    NYSE:
    SQ) is a global technology company with a focus on financial services.

    Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy.

    Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services.

    With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans.

    TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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