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    Agriculture Customer Representative(Manteca, CA) - Wilbur-Ellis Company

    Wilbur-Ellis Company
    Wilbur-Ellis Company Manteca, United States

    2 weeks ago

    Default job background
    Full time
    Description
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    \t\tAgriculture Customer Service Representative (Manteca, CA)\r
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    \t\tDescription\r
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    \t\t\t\tAre you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task, prioritize assignments, and remain calm in a fast-paced environment? If so, we want to hear from YOU\r
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    \t\t\t\tFor nearly a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us\r
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    \t\t\t\tGeneral Purpose and Scope of Position:\r
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    \t\t\t\tThis position provides administrative clerical support in order processing, inventory management, safety training, and all other facility operations. As an integral member of the team, this person will provide the interface between suppliers, support staff, warehouse staff, and other Wilbur Ellis branch operations teams.\r
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    \t\t\t\tKey Personal Attributes Include:
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    \t\t\t\t\tStrong interpersonal and effective communication skills (verbal, written, and utilizing all media (phone, e-mail, text)) for interaction with suppliers, drivers, and fellow employees from multiple locations, including the ability to maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service\r
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    \t\t\t\t\tAbility to remain calm in a fast-paced environment\r
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    \t\t\t\t\tPractical organization skills with strong attention to detail along with the ability to multi-task and prioritize multiple assignments\r
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    \t\t\t\t\tAbility to respond professionally to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.\r
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    \t\t\t\t\tProblem-solving ability to attack problems with a positive attitude\r
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    \t\t\t\t\tReads, writes, and speaks the English language fluently\r
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    \t\t\t\tSpecific Responsibilities and

    Key Deliverables Include:
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    \t\t\t\t\tAssists with order processing, utilizing JDEdwards Enterprise Resource Planning (ERP) software\r
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    \t\t\t\t\tAnswers phones and responds to all email or phone inquiries in a timely, accurate, and professional manner\r
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    \t\t\t\t\tManage inventory, including performing inventory audits, receiving inventory, and ordering inventory when needed to meet forecast needs\r
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    \t\t\t\t\tWork with the support team to ensure the accuracy of the forecast\r
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    \t\t\t\t\tManage a detailed and organized office filing system in compliance with the company retention schedule\r
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    \t\t\t\t\tMaintain an organized office and manage adequate supply inventory\r
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    \t\t\t\t\tAssist with maintenance of plant safety programs, including taking minutes for monthly safety meetings and tracking safety training requirements\r
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    \t\t\t\t\tWorks with suppliers to manage supplier on-site inventory, including weekly reports, billing, and records\r
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    \t\t\t\t\tUse truck scale and operate EAI automation system to load trucks\r
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    \t\t\t\t\tSupports Manager with all other duties as assigned\r
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    \t\t\t\tKey Skills and Abilities Include:
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    \t\t\t\t\tHigh School Diploma or equivalent\r
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    \t\t\t\t\tProficiency with computers, using Microsoft Windows, Microsoft Excel, and ERP order entry systems\r
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    \t\t\t\t\t\t\tJDEdwards experience is preferred.\r
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    \t\t\t\t\tKnowledge of math and the ability to use it in practical application with accuracy\r
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    \t\t\t\t\tAbility to sit at a desk and/or computer terminal to write or type for protracted periods\r
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    \t\t\t\t\tSkill is using a 10-key calculator\r
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    \t\t\t\t\tKnowledge of filing and basic organized office administration\r
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    \t\t\t\t\tMobility to move freely across uneven terrain and up multiple stairs or ladders both indoors and outdoors safely\r
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    \t\t\t\tCompensation and Benefits:
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    \t\t\t\t\tIn compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $ $27.86 per hour. Note that wages may vary based on location, skills, and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits.\r
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    \t\t\t\tCOMPANY CULTURE\r
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    \t\t\t\tWilbur-Ellis is a company you can be proud to call your employer\r
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    \t\t\t\tWilbur-Ellis markets and distributes agricultural products, animal feed, and specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.\r
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    \t\t\t\tWilbur-Ellis is for and about people\r
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    \t\t\t\tWilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.\r
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    \t\t\t\tWilbur-Ellis invests in the industry's best workforce\r
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    \t\t\t\tWilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. \r
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    \t\t\t\tJob Code:
    AGRIC011482\r

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