Customer Service Representative - Golden, MO, United States - Blue Horizon Enterprises

Blue Horizon Enterprises
Blue Horizon Enterprises
Verified Company
Golden, MO, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Customer Service Representative (m/f/d):

Golden, MO (near Freiburg)

Experience Level (Junior Level)

Experience

Commercial Professions (Other)

Full-time


Why Löwenstein Medical?:


Taking new paths. But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and producing innovative medical technology in Bad Ems. Today, the family-owned company is one of the leading medical technology companies in the field of clinic and homecare supply. The commitment of our employees and the high quality of our products ensure us a high level of recognition - among medical professionals and users.


Your contribution:


  • Customer and patient support via telephone and email
  • Order processing and ensuring timely delivery
  • Returns and exchange handling
  • Complaint and grievance management
  • Requesting billingrelated documents (e.g. prescriptions, orders)
  • Maintaining master data
  • Point of contact for our colleagues in sales and technical departments

What you bring:


  • Completed commercial education (e.g. industrial clerk, office clerk, healthcare management clerk, medical assistant)
  • First experience in order processing
  • Confident and competent demeanor with strong communication skills
  • Proficient in MS Office
  • Enjoyment of customer communication over the phone
  • Independent, structured, and pragmatic work style
  • Commitment, independent work ethic, and integrity

What you can expect from us:

  • A family-owned
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