Jobs
>
Lathrop

    Inbound Customer Service Representative - Lathrop, United States - Conexwest Shipping Containers

    Conexwest Shipping Containers
    Conexwest Shipping Containers Lathrop, United States

    3 weeks ago

    Default job background
    Description

    We are looking for an Inbound Customer Service Representative to manage client communications and provide high quality customer service for our clients. As an Inbound Customer Representative, you will communicate with our customers via email and inbound or outbound calls including sales inquiries, providing order updates, and client customer service.

    Ideal candidates will be able to demonstrate excellent communication/customer service skills, knowledge of CRM software, and the ability to manage multiple tasks at once.

    Responsibilities:

    • Manage a high volume of inbound/outbound phone and email contacts from both current and prospective customers who are calling to receive quotes.
    • Understand customer's needs for sales inquiries and direct them to the relevant sales department.
    • Communicate within various departments on client communication and needs.
    • Provide updates and delivery status on invoices.
    • Handle customer problems by creating a case and directing to the relevant department.
    • Ability to handle accounting tasks such as updating payment information or closing invoices.
    • Manage dispatch scheduling matters such as updates, pick ups and dispatch schedule changes.


    Requirements

    • High School Diploma or equivalent.
    • At least 2 years of experience providing customer service or sales.
    • Effective oral and written communications skills; must demonstrate a professional and polished demeanor with a positive, upbeat, and friendly manner.
    • Good customer service skills; must be passionate about delivering quality service and making a difference in the customer experience.
    • Ability to listen attentively, solve problems creatively, and create win-win situations with internal and external customers.
    • Proficiency in Excel, CRM, and other software programs.


    Benefits

    • Health insurance
    • Dental insurance
    • Vision insurance
    • Accrued paid time off
    • Paid sick leave
    • 6 paid company holidays

  • Bizon Group Inc.

    Inbound Customer Service Representative

    2 weeks ago

    Bizon Group Inc. Lathrop, United States

    Job Description · Job DescriptionWe are looking for an Inbound Customer Service Representative to manage client communications and provide high quality customer service for our clients. As an Inbound Customer Representative, you will communicate with our customers via email and i ...

  • Westlake Services

    Representative I-Customer Service

    4 weeks ago

    Westlake Services Lathrop, United States

    Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate. · Westlake Royal Roofing Solutions is a recogn ...

  • Wilbur-Ellis

    Agriculture Customer Service Representative

    4 weeks ago

    Wilbur-Ellis Manteca, United States

    Are you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task, prioritize assignments, and remain calm in ...

  • Westlake Chemical Corporation

    Representative I-Customer Service

    6 days ago

    Westlake Chemical Corporation Lathrop, United States

    The unique position of Customer Care Representative is a role that has both functions and responsibilities that span the customer care and customer service groups functions. In this role, the Customer Care Representative is responsible for supportin Customer Service, Representati ...

  • Bizon Group Inc.

    Inbound Customer Service Representative

    2 weeks ago

    Bizon Group Inc. Lathrop, United States

    We are looking for an Inbound Customer Service Representative to manage client communications and provide high quality customer service for our clients. As an Inbound Customer Representative, you will communicate with our customers via email and inbound or outbound calls includin ...

  • Conexwest

    Inbound Customer Service Representative

    4 days ago

    Conexwest Lathrop, United States

    Job Description · We are looking for an Inbound Customer Service Representative to manage client communications and provide high quality customer service for our clients. As an Inbound Customer Representative, you will communicate with our customers via email and inbound or outb ...

  • Planet Fitness

    Member Services Representative

    2 weeks ago

    Planet Fitness Manteca, United States

    Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities · Greet members, ...

  • Planet Fitness

    Member Services Representative

    4 weeks ago

    Planet Fitness Manteca, United States

    Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities Greet members, pr ...

  • Genuine Parts Company

    Customer Service Representative

    2 weeks ago

    Genuine Parts Company Stockton, United States Full time

    SUMMARY: · Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. · JOB DUTIES: · • Responds to basic customer inquires regarding products, provides quotes, and handles order en ...

  • Jacob Naven - State Farm Agent

    Customer Service Representative

    2 weeks ago

    Jacob Naven - State Farm Agent Manteca, United States

    Job Description · Job DescriptionBenefits:Paid time off · Training & development · ROLE DESCRIPTION: · Jacob Naven - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. A ...

  • Westlake Careers

    Representative I-customer Service

    1 week ago

    Westlake Careers Lathrop, United States

    **JOB SUMMARY** · The unique position of Customer Care Representative is a role that has both functions and responsibilities that span the customer care and customer service groups' functions. · In this role, the Customer Care Representative is responsible for supporting Customer ...

  • Westlake Careers

    Representative I-customer Service

    2 weeks ago

    Westlake Careers Lathrop, United States

    Westlake Royal Roofing Solutions is a recognized, national leader in durable and sustainable clay, composite, concrete, and steel roof systems and components. We are seeking exceptional performers to continue to take roofing materials to the next level. The function of this posit ...

  • CRH

    Customer Service Representative

    1 week ago

    CRH Stockton, United States

    Job ID: 497350 · Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier bu ...

  • Jacob Naven - State Farm Agent

    Customer Service Representative

    1 week ago

    Jacob Naven - State Farm Agent Manteca, United States

    **Benefits**: · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · Jacob Naven - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service ...

  • Golden Acquisitions Inc

    Customer Service Representative

    2 days ago

    Golden Acquisitions Inc Manteca, United States

    _(Not a remote position)_ · We are actively seeking a Customer Service Representative to join our talented team and provide excellent customer service, In this role, you will be expected to perform a range of tasks in the store that will help achieve our operational goals. · **Th ...

  • California Practice Staff

    Patient Services Representative

    2 weeks ago

    California Practice Staff Manteca, United States

    **FCPP Call Center** · **$500 Sign On Bonus** · **Summary**: · Medical office position responsible for front office processes in the physician practice · **Essential Job Responsibilities**: · - Adheres to and supports the mission, purpose, philosophy, objectives, policies, and pr ...

  • Wilbur-Ellis

    Agriculture Customer Service Representative

    3 weeks ago

    Wilbur-Ellis Manteca, United States

    · Are you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task, prioritize assignments, and remain calm ...

  • Carrington College

    Enrollment Services Representative

    3 weeks ago

    Carrington College Stockton, United States

    Job Description · Job DescriptionWho Are We: Carrington College prepares graduates for professional success by offering Baccalaureate and Associate of Science Degrees and Certificates of Completion in business, medical and technical career fields. We help students achieve success ...

  • 5.11 Tactical

    Customer Service Representative- Ecommerce

    4 weeks ago

    5.11 Tactical Manteca, United States

    ** Customer Service Representative- Ecommerce** · **Job Category****:** CUSTOMER SERVICE **Requisition Number****:** CUSTO003350 Showing 1 location **Job Details** · **Description** · **We are innovators who make purpose-built gear for life's most demanding missions.** · ***O ...

  • Family Dollar

    customer service representative

    4 weeks ago

    Family Dollar Stockton, United States

    Family Dollar - 505 W HARDING WAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...