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    Host - Las Vegas, United States - Mother Wolf Las Vegas

    Mother Wolf Las Vegas
    Mother Wolf Las Vegas Las Vegas, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Host

    Job Description

    Position Summary:

    Our Host are responsible for welcoming, greeting and seating guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction.

    Duties & Responsibilities:

    • Greet guests with a welcoming smile in a professional manner.
    • Guide guests to a set and ready table for service.
    • Answers phone calls, make reservations and responds to any guest inquiries.
    • Monitoring reservation books and providing accurate waiting times.
    • Collect and store menus as well as clean when appropriate.
    • Having knowledge of floor plans, tables numbers, stations, etc.
    • Keep seating fair and a consistent manner, rotating server stations.
    • Completes room checks and edits the floor management system accordingly.
    • Keeping immediate awareness when tables get reset and ready with accurate guest counts along with table settings.
    • Escorting guests to assigned dining table or bar area.
    • Maintaining a clean reception/station area.
    • All other duties as assigned.

    Physical Requirements:

    • Must be able to stand and exert well-paced mobility for an extended period.
    • May be required to lift trays of food or drinks up to 20 lbs.
    • Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.

    Skills / Experience:

    • Six (6) months previous restaurant or hotel experience.
    • Excellent listener and communicator.
    • Ability to focus on guest interaction and multitask.
    • Team player and able to anticipate others' needs.
    • Knowledge of seating management systems (preferred but not required).
    • Experience with answering phones in a reservation system.
    • Positive Attitude.
    • Ability to work a flexible schedule including evenings, weekends and holidays when required.
    • Must have SNHD Food Handler card up to date.
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