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    Sales Engineer - Rochester, United States - Next Level Impacts

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    Description
    Sales Engineer

    If you have a desire to grow with a dynamic company, make a major difference within the organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity may be for you.

    We are a rapidly growing developer of proprietary grid edge sensor solutions that produce the highest level of reliability, accuracy, precision, and harmonic measurement, maximizing grid performance. Using our proprietary optical sensing solutions, our valued customers generate advanced data awareness allowing them to increase their capacity, significantly improve their power quality, power management, safety, grid resiliency, and profitability, while eliminating millions of metric tons of CO2 emissions annually. We have an immediate opening for a Sales Engineer. To learn more about us, please visit our website.

    Job Description

    The Sales Engineer is a critically important member of the sales team responsible for participating in deep-level technical conversations about our grid edge product line supporting various utility grid applications and projects. In addition, you will be required to successfully troubleshoot field issues, make firmware upgrades, various hardware upgrades, GUI set up, site testing, functional testing, and field commissioning.

    The ideal candidate will be familiar with distribution automation equipment, understanding industry landscape and how sensors can be used to drive efficiency and improvements. Knowledge of communications architecture and experience in setup/commissioning of communications devices is a plus.

    Responsibilities:
    • Proactively assist in sales/technical presentations or demonstrations of our grid edge sensor solution, position technical integration into field devices/communications and backend systems.
    • Participate in deep dive technical assessments to support our utility customers in various advanced grid applications and projects.
    • Work with product development and manufacturing teams to implement improvements based on failure analysis.
    • Collaborate with Engineering & Product management team to communicate the results of site installations.
    • Review project commissioning results to improve product design, manufacturing processes, and preventive procedures.
    • Provide continual feedback to the engineering team on issues discovered to assist with continual improvement.
    • Assist Engineering with product testing by setting up testing environments and executing testing. Internal testing center at the company.
    • Ability to work both independently and as a team.
    • Ability to perform effectively with high quality with little to no direct supervision.
    • Being adept with MS Office tools such as Word and Excel is necessary.
    Requirements:
    • Good technical understanding of medium voltage distribution systems, industry standards, and communications architectures
    • Strong analytical, diagnostic, and problem-solving abilities, particularly in identifying the root causes of complex technical problems.
    • Experience with writing detailed and informative technical reports.
    • Proficient with computer applications.
    • Must possess excellent verbal and written communication skills.
    • Ability to work effectively as part of a team and independently.
    • Must be able to comfortably work with various cross-functional teams - Product Management, Manufacturing Engineering, Firmware, Testing, Offshore, etc.
    • Must have the passion and aptitude for grasping/learning new concepts, technologies, and products.
    • Excellent communication skills (oral and written)
    • Drive to meet and exceed goals, objectives, and sales targets
    • Organized with attention to detail
    • Interest in learning and always getting better
    • Minimum of 3 years of experience in the area of electrical distribution automation or sensor integration
    • Minimum 2 years of experience at electric utility working in the distribution automation or power systems operations, SCADA or Grid Modernization
    • Ability to travel with overnight stays from time to time is required
    • Bachelor's degree in electrical or mechanical engineering
    We provide a remote work environment, competitive compensation, PTO, plus a benefit package that includes medical & life insurance, and 401K plan.

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