- Desktop Support experience
- Experience with Active Directory and imaging computers.
- Ticketing system experience
- Part Time IT Technician (onsite 10-12 hours per week)
- The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software products for local users or users visiting their respective plant location.
- This position provides "Boots on the Ground" support for Infrastructure and Cyber Initiatives.
- This position reports directly to the IT Infrastructure Manager and collaborates with the Regional Infrastructure team.
- This position supports the site needs, works in close collaboration with site management and is supported by the St. Louis based Infrastructure and Service Desk team members.
- This position must be able to understand and problem-solve in complex situations using a wide variety of internal and external resources.
- The Contractor Onsite IT Technician will be responsible for the implementation and operation of local IT solutions on a functional level, as well as maintenance of the existing local environment.
- This position assists the implementation of IT Infrastructure and Cyber projects and optimizes the working environment for the users.
- Microsoft Client/Server operational systems and applications
- Experience supporting Microsoft Office 365 (required)
- Experience supporting desktop PCs, laptops, and printers.
- Service Ticketing System Experience (required)
- BMC Remedy Experience (preferred)
- Networking experience, including wireless networks (preferred)
- Demonstrated ability to work alone and as part of a team (required)
- Support and Maintenance of the existing local server, storage, client, and network environment.
- Supporting service requests and troubleshooting within the 1stand 2nd level support
- Troubleshoot and solve problems with desktop PCs, laptops, and printers.
- Maintain documentation and procedural changes to local Infrastructure environment.
- Local "Boots on the Ground" service to aid in Infrastructure and Cyber installations, operations and maintenance processes and procedures.
- 2-year technical degree or professional certification is preferred (minimum H.S. diploma or equivalent with 5 years of experience)
- Minimum of 3 years of general IT operational experience
- Minimum of 2 years of experience with working in international and distributed IT environments (desired)
- Working experience with Microsoft and Citrix technologies and products
- Experience working in a team-oriented, collaborative environment.
- Experience supporting Microsoft Office 365 (required)
- Service Ticketing System Experience (required)
- BMC Remedy Experience (preferred)
-
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IT Technician - Gallipolis, United States - Softworld, a Kelly Company
Description
Job Title: IT Technician - Part Time
Job Location: Gallipolis Ferry WV 25515
Onsite Requirements:
Job Description
Skills Necessary
Key Responsibilities
Education and experience
**3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply**
