- Answers phone calls, schedules appointments, checks patients in and out, calls patients on recall list to make appointments, and follows up with no-show appointments and corresponds with patients about appointments.
- Greets patients or customers in a friendly, professional manner.
- Obtains and completes registration for patients.
- Confirms daily schedules with physicians and assists with any changes.
- Enters electronic messages to other departments to assist with patient flow and documents patient wait times. Performs appropriate and accurate documentation in the medical record as is applicable to patient service duties.
- Assists billing department with collecting co-pays and patient balances. Provides billing department with clear copy of insurance cards and current demographic information.
- Checks medical charts to ensure that insurance verifications are current and available for other personnel.
- Maintains HIPAA privacy and security and provides the CIS Notice of Privacy Practices to new patients or to any who requests it.
- Performs other related duties as assigned and serves in whatever other capacity deemed necessary.
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Client Services Representatives
1 week ago
Little Angels Christian Montessori Academy Livingston, United StatesClient Services Representatives · **Company Name**: Little Angels Christian Montessori Academy · **Job Location**: 200 W Mount Pleasant Ave, Livingston, NJ 07039 · **Job Type**: Full Time · **Requirements**: · - Excellent communication skills · - Strong customer service orientati ...
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Customer Service Representative
1 week ago
Circle K Stores, Inc. Baton Rouge, United StatesStore : 5550 Bluebonnet Blvd, Baton Rouge, Louisiana 70809 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challe Customer Service Representative, Cus ...
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Customer Service Representative
6 days ago
Circle K Stores, Inc. Baton Rouge, United StatesStore : 4245 Nicholson Dr, Baton Rouge, Louisiana 70808 Availability - Shift/ Days Part time Day Shift - Weekdays (ranging from 6 am to 5 pm) Customer Service Representative. We want you to join our team as a Customer Service Representative. I Customer Service Representative, Cus ...
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Customer Service Representative
6 days ago
Ferguson Enterprises Baton Rouge, United StatesReceive inbound phone calls and dispatch calls to the appropriate department. Resolve customer problems and refers problems to appropriate department when appropriate. Perform other routine administrative activities per the organizations established Customer Service Representativ ...
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customer service representative
6 days ago
Family Dollar Baton Rouge, United StatesFamily Dollar BURBANK DR [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...
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Customer Service Representative
6 days ago
Loansbyworld Baton Rouge, United States**Customer Service Representative** · Baton Rouge, LA We're looking for a friendly and outgoing Customer Service Representative (Account Specialist) who can provide outstanding customer service, with opportunities for advancement Provide in-person customer service, call customer ...
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Customer Service Representative
15 hours ago
Window World of Baton Rouge, LLC Baton Rouge, United StatesSummary · America's leading replacement window company, Window World, is looking for a Customer Service Representative to join our headquarters in Baton Rouge, LA. In this position, you'll be responsible for ensuring best-in-class customer experience by assisting customers with p ...
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Member Service Representative
6 days ago
Pelican State Credit Union Baton Rouge, United States**Member Service Representative (Baton Rouge, LA at O'Neal)** · Baton Rouge, LA, USA Req #520 Saturday, March 5, 2022 · **Pelican State Credit Union is excited to offer a · $1,200 SIGNING BONUS** · Pelican is looking for an outgoing, member service rock star to join the team ...
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Customer Service Representative
6 days ago
Sparkhound Baton Rouge, United States Part time** Customer Service Representative - PART TIME** · **Job Category****:** Call Center **Requisition Number****:** CUSTO01134 Showing 1 location **Job Details** · **Description** · **Location:** Baton Rouge, LA · **Employment type:** · Part Time (1 Year project) · **Work Sche ...
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customer service representative
1 week ago
Frazee Recruiting Consultants Baton Rouge, United StatesCustomer Service Representative · Reports To: Customer Service · Job Description: Processing customer orders, quotes, customer paperwork, and responding to any of the customer's other requests. · Duties and Responsibilities: · Customer Service · Below is a list of the basic f ...
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Customer Service Representative
3 days ago
Unum Baton Rouge, United StatesJob Posting End Date: May 13 · When you join the team at Unum, you become part of an organization committed to helping you thrive. · Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's mome ...
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Customer Service Representative
1 week ago
Circle K Baton Rouge, United StatesCircle K Tiger Bend Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel ...
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Member Services Representative
6 days ago
Crunch Fitness Baton Rouge, United States· The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our member ...
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Customer Service Representative
1 week ago
Womans Baton Rouge, United States Full time** Customer Service Representative - Fitness Center/Spa - Full Time** · **Job Category****:** Clerical **Requisition Number****:** CUSTO004372 Showing 1 location **Job Details** · **Description** · **Job Summary:** · Responsible for general reception and customer service task ...
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Customer Service Representative
1 day ago
Flexicrew Technical Services (FTS) Baton Rouge, United StatesJob Description · Job DescriptionCustomer Service Representative (CSR) · Overview: · Baton Rouge, LA: Flexicrew Technical Services (FTS) is seeking a dynamic and tech-savvy Customer Service Representative (CSR) to join our client's fast-paced office environment. As a CSR, you wi ...
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customer service representative
1 week ago
Family Dollar Baton Rouge, United StatesFamily Dollar SCENIC HIGHWAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
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patient services representative
2 days ago
Baton Rouge General Baton Rouge, LA , USA, United States· JOB SUMMARY · As a Patient Services Representative, you will play a pivotal role in providing exceptional customer service to patients and facilitating efficient communication between healthcare professionals. If you have a passion for assisting individuals in a healthcare set ...
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Representative, Facilities Services
1 week ago
Allergan Baton Rouge, LA, United StatesSpecialty Representative, Dermatology - Baton Rouge, LA · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives ...
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Client Service Representative
6 days ago
Paychex Baton Rouge, United StatesOverview: · Please note - This is an in-office role; our office is located Baton Rouge, LA. · Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and ...
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Customer Service Representative
6 days ago
Vitalant Baton Rouge, United StatesJob Description Customer Service Representative - Baton Rouge, LA- WFH **Primary Location** · : United States of America-Louisiana-Baton Rouge **Description** · **$5000 Sign-on Bonus** Paid after 30 days, 90 days, and 12 months. · *As an essential operation to the nations heal ...
Patient Services Representative - Baton Rouge, United States - Cardiovascular Institute of the South
Description
Nature of Duties:Performs a variety of medical office duties ranging from patient check-in/out, appointment scheduling, managing medical records, handling payments, and correspondence.
Qualifications:
1. High school diploma
2.Knowledge of patient scheduling techniques/insurance & billing preferred.
3. Good communication and customer service skills.
4. Ability to learn computerized medical office work.
Specific Duties:
1. Keeps work area neat and organized. Reports safety issues to team leader immediately.
2. Works efficiently and manages time wisely. Assist other employees when all duties are complete.
3. Communicates any problems, difficulties or concerns regarding job duties to the team leader.
4. Performs all duties without significant error occurring with any regularity.
5. Meets all deadlines and timeframes for completion of assignments.
6. Represents CIS in a professional manner at all times. Demonstrates acceptable ability to interact with physicians, staff ("internal customers") and "external customers" (patients, family members, insurance companies, home health etc.) on a professional level at all times. Exhibits good communication skills with physicians, patients, team leaders, and co-workers at all times.
7. Exhibits whenever possible a harmonious relationship with other CIS employees in order to accomplish the duties and responsibilities of the position. While perfect harmonious relationships with all employees is sometimes not achievable, not more than an occasional complaint should be received by the team leader about the incumbent of this position.
8. The employee shall work and relate cooperatively with all other employees (internal customers) of CIS to assure optimum care for the patients of CIS and to achieve standards of care set forth by the CIS medical staff.
9. Adheres to the CIS Compliance Plan as it pertains to the above specific job duties. Uses best efforts to maintain compliance by following the CIS Corporate Compliance Plan, attending CIS compliance education, following medical documentation guidelines, and communicating concerns regarding compliance issues.
10. Performs accurate and complete documentation in the patient's medical record, when applicable. This includes documentation in both the paper record and the electronic medical record (EMR).
11. Work with the electronic medical record (EMR) staff to maintain quality and work towards future EMR development.
12. Maintains patient confidentiality according to the HIPAA standards of privacy and security.
Patient Services Representative professionals in Baton Rouge
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Shekita Selders
Customer service representative
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Ahmad Ghulam Ali
Phlebotomist
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Cylaa Jackson
Anything that requires me to work
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Stacey Chavez
Customer service