Service Advisor - Leo-Cedarville, IN, United States - Stellar Enterprises
Description
Company:
- Scherer Automotive GmbH & Co.
Contact Person:
- Martin Dürr
Job Details:
- Job ID Job Title
- Service Advisor (m/f/d)
- Location Ludwigshafen (Rhineland-Palatinate)
- Department
- Service
- Employment Type
- Fulltime (40 hours per week)
- Contract Type
- Permanent
- Contract Duration
- Unlimited
- Earliest Start Date
- Immediately
- Required Minimum Qualification
- Vocational trainingScherer Group
- Cars are our world
As a future-oriented and expanding family business with approximately 1,900 employees (m/f/d), we are always looking for dedicated and enthusiastic people to join our team.
Responsibilities
- Customer support in all phases of the service process from initial contact to vehicle return
- Active marketing of service and repair services
- Ensuring customer satisfaction and professional complaint management
- Actively identifying customer needs and repair requirements
- Order and appointment tracking including quality control
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