Customer Service Representative - Hendersonville, United States - Scopeair

Scopeair Hendersonville, United States

3 weeks ago

Description

** Customer Service Representative - Hendersonville Office**

**Job Category****:** Branch Delivery **Requisition Number****:** CUSTO003443 Showing 1 location **Job Details**

**Description**

Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, and assisting customers with account questions

Answer questions regarding Bank services and perform a variety of account maintenance

Cross sell services and perform related clerical functions as required

Process miscellaneous customer requests, such as stop payments, automatic transfers, check orders, checkbook balancing, etc.

Review, complete and assist customers with basic lending applications including consumer loans and personal loans

Process wire transfers within designated authority

Process lan Visa credit applications and Checkline applications

Assist or refer customers with any questions or problems as they arise

Respond to customers with inquiries and transaction requests made by the phone, mail and website

Assist Branch Management with daily Branch Operations duties such as pulling various customer reports and gathering data as needed

Process teller transactions as needed

Maintain awareness of and adherence to Banks compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

Deliver a consistent, high level of service within our Service Excellence standards

Other duties as assigned

**EDUCATION AND EXPERIENCE**

Must possess High School Diploma or equivalent

Two or more years teller experience preferred

Thorough understand of Park National Bank guidelines, policies, and procedures.

**SCHEDULE**

Office lobby hours are Monday through Thursday, 8:30am-5:00pm and Friday 8:30am-5:30pm. This position is hourly and full-time. A minimum of 37.5 hours is required to maintain eligibility for full-time status.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Required**

High School or better.

**Experience**

**Licenses & Certifications**

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