Whitney Stroupe

I am eager to apply my strengths in relationship building, adaptability, and problem-solving to a purpose-driven product. I thrive in environments where collaboration is paramount, and a shared vision and mission unite our collective efforts. 
In my last position, I created and implemented a customer support system for over 300 users, successfully managing it to scale to over 1000 users. I created and implemented a QA process that led to higher quality releases and 40% less bugs on average per release. I also designed a reporting software for our restaurant operations that allowed users to easily navigate and manage core KPIs, allowing management to focus on the kitchen and less on paperwork.

Product Manager - Bobby Cox Companies

• Led the strategic direction and design of a restaurant operations software, serving hundreds of users
• Prioritized product features and enhancements based on customer needs and market trends, resulting in improved user satisfaction
• Fostered effective collaboration across teams, leading to streamlined communication and higher quality releases
• Conducted market research and competitor analysis to identify new product opportunities and enhance competitiveness
• Advocated for user feedback, analyzed needs, and incorporated suggestions into product development
• Guided UX research initiatives, implementing iterative design improvements based on user feedback and behavior data
• Represented the product internally and externally, building trust and maintaining open communication channels.

MSIS, BBA from Mississippi State University