- Provide customer facing end-user support that includes:
- Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
- Perform onsite updates, Configuration changes, or Software installations.
- Provide onsite technical assistance to End Users.
- Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
- Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
- Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
- Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
- Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
- Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
- Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
- Provide On-call support if required outside business hours on a rotational basis.
- Provide Hand and Feet support for network data and voice devices
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Desktop Support Specialist
2 weeks ago
Danta Technologies Charles City, United StatesSeeking for a · Desktop Support Specialist in Charles City IA · As an Onsite Support Technician with a minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:Provide custom ...
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Desktop Support Specialist
3 days ago
Resource Logistics Charles City, United StatesJob Description · As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: · Provide customer facing end-user support that includes: · In ...
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Desktop Support Specialist
2 weeks ago
Excis Compliance Charles City, United StatesDesktop Support Technician · provides day-to-day desktop support, receives inbound calls, answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.Tasks may include, but are not limite ...
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Desktop Support Specialist
2 weeks ago
Excis Compliance Charles City, United StatesDesktop Support Technician provides day-to-day desktop support, receives inbound calls, answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. · Tasks may include, but are not limit ...
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Desktop Support Specialist
2 weeks ago
Excis Compliance Charles City, United StatesDesktop Support Technicianprovides day-to-day desktop support, receives inbound calls, answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.Tasks may include, but are not limited to ...
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Personal Disponent
3 weeks ago
Phoenix Industries Roseville, IA, United States Freelance**Job Number**: 21455 · **Job Details**: We are looking for a personnel consultant (m/f/d) in Dresden to strengthen the team of a personnel service company. · Your tasks include accompanying our employees from onboarding to exit, conducting HR-related negotiations, consultations ...
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Mobility Support Specialist Waverly, IA
1 week ago
Telesoft LLC dba MDSL Waverly, United StatesCalero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist in our Waverly, IA location. Reporting to the Mobility Support Manager, you will support our corporate customers' end-users to process their requests f ...
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Mobility Support Specialist--Waverly, IA
3 days ago
TELESOFT LLC DBA CALERO Waverly, United StatesJob Description · Job DescriptionCalero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist in our Waverly, IA location. Reporting to the Mobility Support Manager, you will support our corporate customers' end- ...
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Maintenance Dispatcher
3 weeks ago
Skyline Solutions Nashua, IA, United States FreelanceWelcome to Aviation Industry Personnel SERVICES GmbH, the expert for service and personnel services in the aviation industry. We bring people together to achieve high goals. It's a path we don't pursue alone, but one that our partner companies also successfully follow. Join us as ...
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Tissue Regeneration Specialist
1 week ago
Organogenesis Charles City, United StatesAbout Us · We are a leading regenerative medicine company in the advanced and acute wound care space and are always looking for exceptional talent. Join a company where you will have an opportunity to grow professionally and personally and give strength to others byEmpowering He ...
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Marketing Automation Specialist
1 week ago
Trojan Battery Company Charles City, United StatesMarketing Automation Specialist page is loaded · Marketing Automation Specialist · Apply · locations · United States · time type · Full time · posted on · Posted Yesterday · job requisition id · R6703 · It's fun to work in a company where people truly BELIEVE in what t ...
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Tissue Regeneration Specialist
2 weeks ago
Organogenesis Charles City, United StatesAbout UsWe are a leading regenerative medicine company in the advanced and acute wound care space and are always looking for exceptional talent. Join a company where you will have an opportunity to grow professionally and personally and give strength to others byEmpowering Healin ...
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Senior Contract Specialist
1 hour ago
Boost Charles City, United StatesBOOST LLC is a vibrant management consulting powerhouse specializing in providing comprehensive back-office solutions tailored to elevate government contractors. Our team comprises seasoned professionals adept in Accounting/Finance, Contracts/Procurement, Human Resources, Recruit ...
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Parts Specialist
2 weeks ago
O'Reilly Auto Parts Charles City, United StatesO'Reilly Automotive S Grand Ave [Retail Sales / Retail Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain ...
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Google Ads Specialist
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Missio Charles City, United StatesMissio is a Christian Digital Marketing company that is looking for a highly motivated and experienced Google Ads Specialist to join our team. The ideal candidate will be responsible for implementing Pay Per Click media strategies for clients. The Google Ads Specialist can quickl ...
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Specialist, Power Origination
1 hour ago
Intersect Power Charles City, United States3 weeks ago · Be among the first 25 applicants · Intersect Power is a team of friends driven to preserve our planet for future generations through low-carbon energy and infrastructure solutions. Founded in 2016, the privately held clean energy company develops and owns some of t ...
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EHS Specialist
2 days ago
Zoetis Carrie Lane Chapman Catt Home, United StatesThis role will be based onsite at our Charles City, IA manufacturing site. Remote and/or hybrid candidates will not be considered. · The EHS Specialist will partner with the EHS team to assist in the management and oversight of EHS programs at the site. This position supports day ...
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Revenue Specialist, Denials
1 hour ago
EnableComp Charles City, United StatesRecognized as a · 2023 Top Workplace · by the · Tennessean , EnableComp is the leading source of revenue cycle management solutions for complex claims in the US. We proudly partner with well over 1000+ hospitals across the US to help them maximize their revenue from complex cl ...
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Director/VP Clinical
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VIDA Connected Specialists Charles City, United StatesVIDA Connected Specialists provided pay range · This range is provided by VIDA Connected Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. · Base pay range · $180,000.00/yr - $230,000.00/yr · Direct message the jo ...
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Field Application Specialist: Molecular
1 week ago
BioFire Diagnostics Charles City, United StatesField Application Specialist: Molecular - Iowa/Nebraska Want to see more? Find all job opportunities for both BioFire and bioMerieux worldwide by clicking here .Description Position Summary:This position provides solution-oriented consultative training, technical support and trou ...
Desktop Support Specialist - Charles City, United States - Danta Technologies
Description
Seeking for a Desktop Support Specialist in Charles City IA
As an Onsite Support Technician with a minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
