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    Technical Support Engineer - Boston, United States - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Boston, United States

    3 weeks ago

    Motion Recruitment background
    Description


    Our client, a leader in cloud solution storage, are looking for a Technical Support Engineer to join their support team.

    As a Technical Support engineer you will be working on supporting their core product while working directly with an escalation engineer.

    Your experience with Linux, cloud service (AWS/Azure/GCP), Active Directory, Exchange, and virtualization knowledge be pivotal in delivering exceptional support for the product.

    Qualifications

    Bachelor's degree in computer science, Information Technology, or related field
    Proven experience within a technical support or customer service role, with a focus on supporting software products.
    Professional experience in Linux administration and cloud service such as AWS, GCP, and Azure
    Excellent analytical and problemsolving skills, with the ability to troubleshoot complex technical issues effectively.
    Ability to work independently and collaboratively in a fastpaced environment, prioritizing tasks and managing multiple client engagements simultaneously.

    Preferred Skills

    Experience with Active Directory or Exchange
    Knowledge of Virtualization tools (VM or ESX)
    Pcaps and Ptest knowledge.


    Posted By:
    John Laviolette

    #J-18808-Ljbffr

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