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    Software Support Engineer - Boston, United States - Money Fit by DRS

    Money Fit by DRS
    Money Fit by DRS Boston, United States

    3 weeks ago

    Default job background
    Description
    We're always looking for talent

    Touch Ahead is looking for a Software Support Engineer

    Responsibilities

    Provide entry to mid-level support of state-of-the-art web client software to its users ;
    Train users on functionality of software;
    Escalate and replicate complex ticket issues to the software development team;
    Test and release new software and deployments;
    Create and maintain custom SQL scripts;
    Create and maintain custom SSRS reports;
    Verify and Test new client integration and new Application releases.
    Requirements

    BA in Software Development, Computer Science or related degrees;
    EXCELLENT written and oral communication skills;
    EXCELLENT customer service skills;
    EXCELLENT judgement/decision making skills;
    Working knowledge of MS SQL.
    Preferred

    Must be able to work occasionally on a Saturday morning.

    General


    Location:
    Boston


    Compensation:
    Annual Salary

    This is a full-time job.
    Principals only. Recruiters, please DO NOT contact this job poster.
    Please, no phone calls about this job
    Please do not contact job poster about other services, products or commercial interests.

    EMAIL
    for more information about this position.
    #J-18808-Ljbffr

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