Sr Business Application Specialist - Fort Lauderdale, United States - TD Bank

Description

Work Location:
Charlotte, North Carolina

Hours:
40

Pay Details:
$110, $178,880.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions.

The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs.

As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Enterprise Enabling Functions

Job Description:
As the business application manager/owner and top functional expert, the Sr.

Business Application Specialist creates and delivers strategies, roadmaps, forecasts, manage relationships with various business partners and responsible for compliance/risk and governance for the application.

Responsible for review/sign off of all project documentation, test results and sign-off for all system deployments.

Depth & Scope:
Recognized as top level expert within the company and require significant in-depth and /or breadth of expertise in own complex field and knowledge of broader related areas
Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work
Integrates knowledge of the enterprise function's or business segment's overarching strategy in leading on design policy formulation operating standards within one or more area of expertise
Advises on execution strategy and leads the development and deployment of business application management functional programs or initiatives
Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of business application management
Requires innovative thinking to develop new solutions
Works within general policies and industry guidelines
Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context
Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program
Develops and leads business application strategy roadmap, as well as provide approval and prioritization of technology changes deployments. Decisions on choice of vendor, application functionality/feature, business rules; ensure changes are aligned with application strategy & roadmap
Coordinates with key leaders to determine required capabilities, prioritize the portfolio of new programs, and promote usage of application capabilities
Ongoing alignment to ensure capability needs
Establishes and oversees budgets and ensure approved funds are appropriately utilized to achieve business objectives
Ensures appropriate risk controls are in place, are executed effectively and accountable to adhere to guidelines and regulatory requirements under control partner direction (e.g., Privacy, Legal, Compliance, Office of the Chief Data Officer, etc.)
Accountable for overall mapping of processes (current and future state) for application functions/features to support business objectives and/or implements operational and continuous improvements to business processes to maximize efficiencies and leverage synergies
Activities range from change management support and communication support to ensure changes to features/functions or business rules/processes meet's application owner's requirements
Responsible for risk and audit management and assessments (eg. BARA/BTRA, Basel, ORM review/pRCSA) and ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and Office of the Chief Data Officer
Oversees budget management and reporting as well as provide business application owner decision support
Oversees adherence to SLA, issue management, issue communication, vendor management, user group support and promoting adoption

Education & Experience:
Undergraduate degree or technical certificate
10+ years relevant experience
Advanced knowledge of businesses supported, applications supported, bank's PDLC methodology, business testing, project management, change management and governance standards
Knowledge of function policies, procedures and practices
Analytical and problem-solving skills are required
Knowledge of current and emerging competitor and market trends
Skill in mentoring, coaching and performance management
Skill in using computer applications including MS Office
Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability handle confidential information with discretion
Ability to contribute to strategic direction of the function and provide advice to senior leadership
Preferred Qualifications
Advanced experience within fraud
Financial industry experience
Project management experience
Experience with Confluence and Jira

Customer Accountabilities:
Owns and/or maintains 3 year roadmap to establish vision, clarity, and alignment with the strategic and tactical direction of the business
Business application lead/owner/manager for application strategy, delivery, performance, access, data availability & integrity, data retention & disposition, remediation alignment, priorities, plans, communication
Deployment and change management for initiatives relating to applications owned/managed
Application and Technology budget owner/manager (excluding Innovation)
Business SME ownership/input as required into project artifacts (ideation, business case, BRD, DIA, SRS, etc)
Ensures that all guidelines and controls are in place to ensure customer information is protected and that the application is compliant from a risk/privacy perspective, including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of others
Responsible for access approvals and access attestation
Manages/Owns the infrastructure/operational budget for the application and prioritizes and approves initiatives to ensure the correct items are being worked on
Works with business partners to provide input on possible work processes and system changes required to support their business
Participates in large Enterprise programs as a SME for business functionality of the applications owned/managed
Reviews all Business Application Risk Assessments (BARA)annually and participate in Basel Data Governance Ongoing Compliance Program or any other regulatory reviews as required
Responsible for communication to business partners of any planned system outages that impact their channel/business process
Reviews and signs-off of all project documentation as well as for the deployment

Shareholder Accountabilities:
Coordinates with relevant stakeholders to support the development sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutions
Owns overall accountability for risk and controls for the application and manages risk assessments and testing
Ensures adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
Reviews and approves all in-take requests for new projects and provide directions as required on the initiative
Tracks individual progress of each active project and assist in the preparation of monthly project reporting and partner/executive dashboard reporting

Builds and maintains positive relationships with businesses, technology groups, and key stakeholders to identify and assess new project in-take requests.

Maintains an end to end view of the customer, business and processes to be able to triage new requests based on changing partner needs.

Identifies and understands emerging risks related to project activity and ensure business requirements and solutions appropriately mitigate risks
Ensures the team maintains compliance and procedure guidelines to support satisfactory audit results
Manages relationships with project team members, third party vendors/ service partners, other technology and client areas as appropriate
Manages and/or oversees the implementation of solutions and work closely with key business leaders to optimize and maximize the availability of service, efficiency, and effectiveness

Employee/Team Accountabilities:
Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.

Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel Occasional
International Travel Never
Performing sedentary work Continuous
Performing multiple tasks Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds Occasional
Sitting Continuous
Standing Occasional
Walking Occasional
Moving safely in confined spaces Occasional
Lifting/Carrying (under 25 lbs.) Occasional
Lifting/Carrying (over 25 lbs.) Never
Squatting Occasional
Bending Occasional
Kneeling Never
Crawling Never
Climbing Never
Reaching overhead Never
Reaching forward Occasional
Pushing Never
Pulling Never
Twisting Never
Concentrating for long periods of time Continuous
Applying common sense to deal with problems involving standardized situations Continuous
Reading, writing and comprehending instructions Continuous
Adding, subtracting, multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether youve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, were here to support you towards your goals. As an organization, we keep growing and so will you.
Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Learn more )

Additional Information:
Were delighted that youre considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills, we want to help you succeed.

Youll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at .

Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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