Housekeeping Assistant - Grand Rapids, United States - Suburban Inns

Suburban Inns Grand Rapids, United States

2 weeks ago

Description

Embassy Suites is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry

* Shifts: 1st

* Wage: $14/hour PLUSan additional $2.00/hour for all hours worked on weekends (Friday at 3:00 pm until Sunday at 11:59 pm)

* Position can be used as a paid internship

Benefits Include:

Hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules (dependent on position)
8 hours of paid volunteer time per year (must be accredited)
Advancement opportunities
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions:

Report to work in uniform presented professionally, neat, and clean
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Communicate regularly with the Supervisors to ensure they know of any linen shortages or laundry backups
Stock and store clean linens in the appropriate areas of the laundry room and storage rooms
Assist in removing linen and trash from guest rooms
Remove all trash from hotel floor landings and take out to trash compactor regularly
Take dirty linen to laundry and sort appropriately
Run clean linen and supplies to storage on floors and housekeepers as needed
Ensure that enough linen is available to start the next day's housekeeping shift
Keep the laundry room and storage rooms clean and stocked with all necessary supplies
Report any maintenance issues to Supervisor
Report all lost and found items to Supervisor
Ensure that all standards set by Suburban Inns and Hilton are being followed at all times
Deliver items to guest rooms as requested by the front desk
Assist in cleaning of rooms as needed including making beds
Assist with folding laundry as needed
Keep all hallways, public areas and closets clean, neat and vacuumed
Assist with quarterly linen inventory
Assist with emptying carts
Assist with stocking housekeeping carts
Make beds as needed to assist housekeeping department
Receive housekeeping orders and put away in appropriate places
Perform janitorial duties as assigned by management
Maintain a positive attitude throughout the shift, and keep Team Member morale high
Follow all Suburban Inns Processes
Exhibit regular and recurrent attendance records
Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills

Formal Education and Job-Related Experience: None

License, Registration, and/or Certification Required: None

Uniform and Appearance:

Uniform and Appearance Guidelines: Uniform shirt and name tag provided. Suburban Inns approved black slacks or Dockers (no yoga-style) and black, close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor.

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