- Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.
- Vendor Support Services will drive Vendor Support Services capabilities within the VMO while developing & maintaining positive and productive relationships with internal stakeholders and external vendor partners.
- End (E2E) Procure to Pay (P2P) vendor experience via internal and external feedback loops supported by industry analysis and standards.
- Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.
-
Supervisor/ Geriatric Support Services
3 weeks ago
South Shore Elder Services, Inc. Braintree, United States**JOB OPPORTUNITY** · South Shore Elder Services, Inc. a dynamic Human Services Agency has the following opportunity available for a caring, well-organized individual who enjoys working with elders. We offer excellent fringe benefits and a pleasant work environment (3 weeks vacat ...
-
Supervisor/ Geriatric Support Services
1 week ago
South Shore Elder Services, Inc. Braintree, United States**JOB OPPORTUNITY** · South Shore Elder Services, Inc. a dynamic Human Services Agency has the following opportunity available for a caring, well-organized individual who enjoys working with elders. We offer excellent fringe benefits and a pleasant work environment (3 weeks vacat ...
-
Supervisor/ Geriatric Support Services
3 days ago
South Shore Elder Services, Inc. Braintree, United States**JOB OPPORTUNITY** · South Shore Elder Services, Inc. a dynamic Human Services Agency has the following opportunity available for a caring, well-organized individual who enjoys working with elders. We offer excellent fringe benefits and a pleasant work environment (3 weeks vacat ...
-
Guest Support Services
3 weeks ago
Boston Medical Center Boston, United States***: · Under direct supervision of the Telecommunications/Operator Services Manager, operates the hospital's telephone paging, alert and contingency recall systems. Provides patient, services and staff related information to the general public, patients, hospital staff and mainta ...
-
Scientific Services Support
1 week ago
VALIDATION ASSOCIATES LLC Boston, United StatesThis is a 12 month contract · Supports all aspects of data collection and operation of the clinical lab. Assists in the coordination of documentation associated with conducting clinical studies. May administer a test drug and/or draw blood. Supports the creation of standardized c ...
-
Processing Services Support Representative
2 weeks ago
TowneBank Suffolk, United StatesResponsible for opening mail and separating payments received for various departments. Responsible for assisting with the processing of payments and reports for all lockbox Members/Systems. Bank support for ImageCentre transaction inquiries. Act as Bank liaison between the Bank a ...
-
Sales Support Specialist, Securities Services
2 weeks ago
Citi Boston, United States**About the Sales Enablement Team** · The sales enablement team works closely with the Securities Services Sales, Client Executives and Account Managers. We provide expertise in Sales Proposals (RFPs) and DDQ management and delivery - including executive summaries, proposal docum ...
-
Apex Ventures Milton, United StatesWelcome to the most populous district in Schleswig-Holstein. With around employees, we are committed to the well-being of approximately people in various fields - individually, friendly and obligingly. · Are you interested in actively participating and shaping the diverse projec ...
-
Associate Scientific Services Support
2 weeks ago
Actalent Cambridge, United States Full timeGreat opportunity to get your foot in the door with one of the top scientific companies in the Cambridge, MA area · If interested, please reach out directly to Lindsee Allienello at lallienello @ · Job Description Summary: · Candidate to provide critical lab support at a custo ...
-
Geriatric Support Services Coordinator
2 weeks ago
Springwell Waltham, United StatesAre you seeking a Case Management position? Come work for Springwell and support seniors who want to age-in-place in their own home. · : · Work collaboratively as part of an interdisciplinary team that provides in-home services to older adults and individuals with disabilities. T ...
-
Customer Service Support Representative
1 week ago
MP RPO Andover, United States**Who you are**: · The Customer Service Support Representative will be the face of NEO Lab, working with our various clients to input prescriptions for a variety of orthodontic appliances. As you gain tenure you are required to learn about basic oral structure, tooth anatomy, too ...
-
Director, Electric Service Support
1 week ago
EVERSOURCE Westwood, United StatesResponsible for directing and managing all activities of the Electric Service Support (ESS). This role ensures efficient and effective coordination of customer service issues between the Company and customers desiring new and upgraded electric service. The role also requires Comp ...
-
Fotronic Corporation Woburn, United StatesThis is a full-time on-site position that performs customer support functions to support e-commerce and Sales Customer Account Managers. Responsibilities include sales order processing, quotations, order fulfillment, and customer service. · Primary activities include the entry of ...
-
Analyst III Vendor Support Services
2 weeks ago
Retail Business Services Quincy, United StatesAddress: USA-MA-Quincy-1385 Hancock Street · Store Code: Vendor Support & Relationship Mgmt · Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Gi ...
-
OmniActive Health Technologies, Inc. Bridgewater, United States**Position Overview** · **Job Purpose & Scope** · - Responsible for timely order entry, order acknowledgement and confirmation. · - Support around follow-up. · - Customer documentation, coordination with Sales team & Supply Chain team in servicing customer accounts. · - Ensure ti ...
-
Lowell Public School District Lowell, United States**REQUIREMENTS**: · The successful applicant for this position must possess: · - A master's degree or higher from an accredited college or university. · - Licensure valid for services as a Superintendent in the Commonwealth of Massachusetts. · - At least 10 years in education, in ...
-
Part Time Teller Wollaston, MA
1 week ago
Santander Holdings USA Inc Quincy, United States Part timePart Time Teller Wollaston, MAWollaston, United States of AmericaUSA Job Function Description: Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions ...
-
Full Time Teller, Wollaston, MA
1 week ago
Santander Holdings USA Inc Quincy, United States Full timeFull Time Teller, Wollaston, MAWollaston, United States of AmericaUSA Job Function Description: Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transaction ...
-
Supervisor
3 hours ago
Aspen Dental Quincy, United States Full timeAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When ...
-
Relationship Banker, Quincy, MA
5 days ago
Santander Holdings USA Inc Quincy, United States Full timeRelationship Banker, Quincy, MAQuincy, United States of AmericaJob Function Description: Responsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Activities include maximizing cross-sales opportunities through c ...
Analyst III Vendor Support Services - Quincy, United States - Retail Business Services
Description
Address:
USA-MA-Quincy-1385
Hancock Street Store Code:
Vendor Support & Relationship Mgmt Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S.
family of brands, which also includes five leading omnichannel grocery brandsThis role will closely partner with ADUSA Business Requestors, Vendors, Finance VMD, and Vendor Master Data Management (VMDM) Strategy to streamline operations, reduce errors, proactively resolve issues, and drive overall vendor satisfaction with all VMO areas.
They will support ADUSA Vendor Portal Strategy development and execution to enhance communication, collaboration, and transparency between ADUSA and its vendors.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.Duties and Responsibilities:
Support the internal connectivity of ADUSA Brands and support organizations with the VMO, and the development of capabilities, tools, and future VMO support elements.
Supporting the End-toWorking closely with Vendor Management Organization (VMO) team members across Vendor Support Relations Management (VSRM) & P2P to develop capabilities and robust VMO support elements, defining and building standardized issue resolution methodology across all vendor relationships, and supporting expert E2E P2P knowledge build within and across all VMO teams.
Partnering with vendor community (Direct & Indirect suppliers) to manage test & learn capabilities to support VMO strategies.Supporting areas such as Continuous Improvement & Training and ADUSA Communications to execute robust change management and training programs for the entire VMO in support of E2E P2P strategies and goals.
Helps to define and build standardized issue resolution methodology across all vendor relationships. Supports expert knowledge build within and across all VMO teams. Leverages the vendor community to manage test and learn capabilities, positioning ADUSA as the retailer of choice. Helps to produce VMDM/PMDM reporting and provide insights to MDM support team and business owners. Facilitate communication & training between internal teams and vendors to ensure smooth collaboration. Monitor vendor and internal stakeholder compliance with established policies. Assist in conducting vendor audits and risk assessments to identify potential areas for improvement. Gather and analyze vendor master data, prepare reports for management and relevant teams. Track key performance indicators (KPIs) to evaluate the effectiveness of VMO performance. Analyze data insights to identify areas of improvement and recommend appropriate action plans. Contribute to the continuous improvement of VMO workflows. Identify opportunities to enhance efficiency, cost-effectiveness, and overall performance of all VMO areas. Participate in vendor-related meetings, providing valuable insights and updates. Additional job duties may be assigned as needed to meet the needs of the business and support our values.Qualifications:
Bachelor's degree in business administration, Accounting, or related field and/or equivalent professional work experience. 3-5 years previous experience in vendor management, internal controls, or similar role.
Excellent communication skills, both written and verbal, to interact with vendors and internal stakeholders effectively coupled with a keen ability to influence others toward a common goal.
Excellent customer service skills. Attention to detail, well-organized, capable of managing multiple tasks and priorities simultaneously. Experience working in a global multi-vendor / shared services environment. Strong process improvement background. Demonstrated success of influencing without authority.Proficiency in using various software tools, including MS Office suite and vendor management platforms, with advanced Excel skills & presentation skills.
Familiarity with advanced reporting tools (e.g. Power BI). Strong change and transformation capabilities using sound judgment and risk mitigation techniques. Strong analytical and problem-solving skills with strong attention to detail. Ability to make recommendations based on interpretation of quantitative analysis.Strong interpersonal & relationship management skills for building, fostering, and maintaining positive and strong professional relationships with VMO team members, vendors, and internal business partners.
Ability to work under strict deadlines along with the ability to prioritize and plan work to meet time-based deliverables. PreferredQualifications:
Project Management experience Accounting knowledge (Accounts Payable/Receivable, etc.) Internal controls/process improvement background Experience in grocery retail/category management Familiarity with both DA and AUSA existing systems and processes #LI-DNIAhold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S.
family of brands, which also includes five leading omnichannel grocery brandsJob Requisition:
371021_external_USA-MA-Quincy_452024