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    Office Assistant-Academic Advising and Retention Federal Work Study - Morehead, United States - Morehead State University

    Morehead State University
    Morehead State University Morehead, United States

    1 week ago

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    Description

    Position Type Federal Work-Study Job Title Office Assistant-Academic Advising and Retention Federal Work Study Posting Number STPO108 Grade/Level Level - Distinctive Student Assistant Hourly Rate for Job Posting 9.

    50 Anticipated Employment Start Date for Position 03/25/2024 Posting Category Student - Federal

    Position details

    Job Summary


    • Assist professional staff as needed with day-to-day operation of Office of Retention and Academic Advising (RETE).
    • Serves as a customer service representative for the Office of Retention and Academic Advising by cultivating and maintaining a positive environment within the office.
    • Answering the phone and assisting callers with questions, inquiries or those in need of guidance regarding RETE programming and other resources across campus.
    • Schedule peer coaching appointments along with tutoring appointments by using TutorTrac or other scheduling.
    • Provide assistance to students in connection to campus resources (Eagle Success Program, Academic Recovery Program, Career Services, Tutoring, Financial Aid, and other educational services).
    • Assist with various projects assigned by professional staff and GA. This includes but is not limited to filing, preparing documents, organization of folders/files and the office, and other office-related tasks.
    • Works closely with peer coach and tutoring staff in a team-focused environment.
    Essential Duties and Responsibilities

    Other Duties and Responsibilities

    Minimum Requirements


    • Can be an entering college freshmen or higher
    • Preferred cumulative MSU GPA of at least 3.0.
    • Possess working knowledge of computers and software applications.
    • Must be reliable and dependable.
    • Demonstrate ability to solve problems and communicate well with others.
    • Be recommended by two faculty or staff members if not recommended by AARE personnel.
    • Excellent problem-solving skills.
    • Interest in helping fellow students succeed.
    • Excellent interpersonal and communications skills.
    • Attention to detail and accuracy.
    • Must be articulate and friendly.
    • Working knowledge of Excel, Word, and Outlook is essential.
    Additional Desirable Qualifications

    Physical Requirements Working Conditions


    • Working on computers, accessories, and software most of the time.
    • Working closely with students and professional staff, and with students who possess a wide range of abilities and diverse backgrounds.
    Special Information/Instructions to Applicants


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