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    Sales Associate - Chicago, United States - Subzero Wolfsc

    Subzero Wolfsc
    Subzero Wolfsc Chicago, United States

    20 hours ago

    Default job background
    Description

    ** Sales Associate**

    **Job Category****:** Sales **Requisition Number****:** SHOWR04902 Showing 1 location **Job Details**

    **Description**

    Sub-Zero Group Inc., a distributor of high-end luxury appliances, seeks a Showroom Sales Associate for our newly remodeled Chicago Showroom located at the Merchandise Mart. This role serves to provide a best in class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumers hand-off to the retail channel. This individual will be responsible for:

    Executing the appointment setting process for the showroom including the pre-visit interview

    Providing an exceptional, engaging and value-added showroom or virtual consultation for customers, whether it be a planned visit or walk-in

    Supporting customers via telephone, booking appointments, sharing information and uncovering their needs

    Partnering with dealers and trade professionals to build trust and mutually beneficial relationships

    Maintaining a beautiful and comfortable work environment, for both your team and guests

    Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation

    Partnering with the Showroom Manager to ensure consistent high quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge

    Supporting promotional showroom activity/events and overall operations

    Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business

    Participating in on-going product knowledge and training

    Organized, efficient and a conscious team member

    Rotating Saturdays are required.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Required**

    High School or better.

    **Preferred**

    Bachelors or better.

    **Experience**

    **Required**

    Minimum 3 years retail sales environment

    Experience utilizing computer systems to track data (CRM)

    Background in high end luxury resort/hospitality markets

    Basic exposure to design/merchandising a plus, but not required

    **Licenses & Certifications**

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