- Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. Assist with scheduling or modifying patient appointments.
- Ensure customers receive the best service possible and concerns are satisfactorily resolved.
- Communicate with patients for scheduling, financial responsibility discussions, procurement of medical documentation from their referral source(s) through direct live/phone communication, fax, and email as appropriate.
- Coordinate the procurement of medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals through direct live/phone communication, fax, and email as appropriate.
- Collaborate with Verification, Authorization and Billing teams to secure insurance authorizations for patient cases.
- Create patient account profile in the Medical Record system.
- Perform shipping and receiving duties of products for device procurement and delivery.
- Maintain a clean office work environment including coordination of all office supplies.
- Maintain office petty cash.
- Meet work standards by following production, productivity, quality, and customer service standards established by the company.
- Assist with support needed for on-site audits by accrediting bodies (i.e.. ABC, Medicare).
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
- Comply with Corporate Compliance and HIPAA responsibilities.
- Perform other duties and special projects as assigned.
- Proficient in MS Office and databases.
- Outstanding communication and interpersonal skills.
- Demonstrated ability in critical thinking and problem-solving.
- Excellent organizational, analytical, and time management skills
- High school diploma or equivalent.
- Two years of office administration experience, preferably in a medical/dental/therapy office.
- Experience with medical terminology, accounts receivable, insurance collections or billing preferred.
- Knowledge of Medicare, Medicaid preferred.
- Customer service experience.
- Medical
- Vision
- Dental
- Health savings accounts with employer contribution
- Flexible spending account options
- Company-paid life insurance policy
- Paid time off
- Company holidays
- Floating holidays
- 100% company-paid short & long-term disability
- 401k match up to 3.5%
-
Patient Care Coordinator
3 days ago
Otto Bock Patient Care, LLC Lancaster, United StatesBusiness Unit: Otto Bock Patient Care, LLC- Location: Lancaster, PA, US, Contract Type: regular- Scope of employment: full-time- Contact Person: Lisa Castro- Contact Information: · - Job ID: 6845**Summary Statement**: · Founded in 2004, Ability Prosthetics and Orthotics (APO) is ...
-
Rn Home Care Coordinator
1 week ago
Albright LIFE Lancaster, United States**Company Description** You Belong at Albright Life** · **Monday · - Friday 8:00 am - 4:30 pm on-call rotation** · **$ $42.85 per hour plus on-call compensation and mileage** · LIFE (Living Independence for the Elderly) is a Medicare/Medicaid program that helps people meet their ...
-
Lpn Home Care Coordinator
1 week ago
Albright LIFE Lancaster, United States**Company Description** You Belong at Albright Life** · **Full-time Monday · - Friday 8:00 am - 4:30 pm** · **Up to $32.47 per hour** · LIFE (Living Independence for the Elderly) is a Medicare/Medicaid program that helps people meet their healthcare needs in the community instead ...
-
Dental Patient Care Coordinator
5 days ago
Smilebuilderz LLC Lancaster, United States**_Smilebuilderz Mission_** · **To develop an elite team of professionals** · **that set the standard for providing** · **quality oral healthcare solutions.** · **Through our consistent professionalism** · **and effectiveness, we will become admired by** · **our peers and respect ...
-
Bilingual Home Care Coordinator
6 days ago
America's Home Health Services Lancaster, United States**Home Care Coordinator** · **Summary of Position** · **Benefits of Working with America's Home Health Services** · - Strong brand recognition backed by family-focused agency policies · - State-of-the-art software system solutions · - Autonomy - be independently motivated and we ...
-
Rn Care Coordinator, Skilled Care
1 week ago
Brethren Village Retirement Community Lititz, United States**_Join our community..._** · Brethren Village Retirement Community, in Lititz, PA, is seeking qualified **RN Clinical Care Coordinators**. · The RN Clinical Care Coordinator works collaboratively with other RN's, LPN's, CNA's, the Directors of Nursing, and physicians to monitor ...
-
Wound Care Coordinator
3 days ago
Abbeyville Nursing & Rehab Lancaster, PA, United StatesBenefits · *Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off · *Variable compensation plans · *Diverse, Equitable and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA. · *Nursing Student Loan Debt Repayment and Tuition A ...
-
Wound Care Coordinator
1 week ago
Abbeyville Nursing & Rehab - Lancaster, PA Lancaster, PA, United StatesBenefits · *Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off · *Variable compensation plans · *Diverse, Equitable and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA. · *Nursing Student Loan Debt Repayment and Tuition Assi ...
-
Care Transitions Coordinator
1 week ago
Amedisys Inc. Lancaster, United StatesOverview Must have an active Pennsylvania nursing license Amedisys, one of the largest and most trusted home health and hospice companies in the U.S., is looking for a care transitions coordinator to join the team. This role requires an RN, LPN or other clinical license, plus pre ...
-
Wound Care Coordinator
1 week ago
Abbeyville Nursing & Rehab Lancaster, PA, US, United StatesBenefits · *Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off · *Variable compensation plans · *Diverse, Equitable and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA. · *Nursing Student Loan Debt Repayment and Tuition Assis ...
-
Patient Care Coordinator
1 week ago
Beltone Lancaster, United StatesPatient Care Coordinator - Lancaster, PA Hourly Rate: $16/hour plus commission Hours: M-F 8:30AM-5:00PM Do you have great attention to detail? Are you looking to work in an office environment where you can make an impact? At Beltone, we believe the best way to offer our patients ...
-
Wound Care Coordinator
3 days ago
Genesis Healthcare Services Lancaster, United States Full timeBenefits Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off Variable compensation plans Diverse, Equitable and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA. Nursing Student Loan Debt Repayment and Tuition Assistance Tuitio ...
-
Care Transitions Coordinator
1 week ago
Amedisys Lancaster, United StatesOverview: · Must have an active Pennsylvania nursing license · Amedisys, one of the largest and most trusted home health and hospice companies in the U.S., is looking for a care transitions coordinator to join the team. This role requires an RN, LPN or other clinical license, p ...
-
Patient Care Coordinator
5 days ago
Ottobock Lancaster, United StatesSummary StatementFounded in 2004, Ability Prosthetics and Orthotics (APO) is a prosthetic and orthotic (O&P) company founded under one simple but meaningful principle: Enhance the health and well-being of all our patients through artificial limbs and braces that fit their bodies ...
-
Wound Care Coordinator
1 week ago
Abbeyville Nursing & Rehab - Lancaster, PA Lancaster, PA, United States Full timeHealth, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off · *Nursing Student Loan Debt Repayment and Tuition Assistance · *Tuition, Travel, and Wireless Service Discounts · *Employee Assistance Program to support mental health · *Employee Foundation to financia ...
-
Wound Care Coordinator
1 week ago
Abbeyville Nursing & Rehab - Lancaster, PA Lancaster, United StatesJob Description · Benefits · *Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off · *Variable compensation plans · *Diverse, Equitable and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA. · *Nursing Student Loan Debt Repaymen ...
-
LPN Home Care Coordinator
1 week ago
Asbury Communities Lancaster, PA, United StatesCompany DescriptionYou Belong at Albright Life · Full-time Monday- Friday 8:00 am - 4:30 pm · Up to $32.47 per hour · LIFE (Living Independence for the Elderly) is a Medicare/Medicaid program that helps people meet their healthcare needs in the community instead of going to a nur ...
-
Dental Patient Care Coordinator
1 week ago
Smilebuilderz Lancaster, United StatesJob Type · Full-time · Description · Smilebuilderz Mission · To develop an elite team of professionals · that set the standard for providing · quality oral healthcare solutions. · Through our consistent professionalism · and effectiveness, we will become admired by · our peers ...
-
LPN Home Care Coordinator
1 week ago
Albright LIFE Lancaster, United StatesJob Description · Job DescriptionCompany Description · You Belong at Albright Life · Full-time Monday- Friday 8:00 am - 4:30 pm · Up to $32.47 per hour · LIFE (Living Independence for the Elderly) is a Medicare/Medicaid program that helps people meet their healthcare needs in th ...
-
Dental Patient Care Coordinator
2 weeks ago
Smilebuilderz Lancaster, United StatesJob Type · Full-time · Description · Smilebuilderz Mission · To develop an elite team of professionals · that set the standard for providing · quality oral healthcare solutions. · Through our consistent professionalism · and effectiveness, we will become admired by · our peers ...
Patient Care Coordinator - Lancaster, United States - Ottobock
Description
Summary StatementFounded in 2004, Ability Prosthetics and Orthotics (APO) is a prosthetic and orthotic (O&P) company founded under one simple but meaningful principle: Enhance the health and well-being of all our patients through artificial limbs and braces that fit their bodies - and their lives. With our comprehensive care philosophy and trained practitioners, we manage our patients' care from top to bottom, raising the bar on what they can expect from a prosthetic and orthotic company. In 2020, Ability Prosthetics and Orthotics joined Ottobock Patient Care. We have a shared vision to advance innovation, improve access to care, and most importantly deliver the best possible patient care experiences.
We are currently looking for a Patient Care Coordinator at our Lancaster, PA location with coverage at other nearby locations as needed.
Duties & Responsibilities
For us, the focus is on treating each other with respect and enjoying our work. We value diversity and therefore expressly welcome all applications regardless of gender, age, nationality, disability, ethnicity and social origin, religious beliefs or sexual orientation. This includes special consideration for severely disabled individuals with equal suitability.
Your future at Ottobock
Ottobock's products and services in the areas of Prosthetics, NeuroMobility, Patient Care, Exoskeletons developed by 'SUITX by Ottobock' and Business Solutions ensure independence and quality of life when personal mobility is restricted. With over 9,000 employees in almost 60 countries, our company is the world market leader in technical orthopedics.
Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.
Please only apply via our online job portal at Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application
