Patient Care Coordinator - Lancaster, United States - Otto Bock Patient Care, LLC

Otto Bock Patient Care, LLC

Verified Company

Lancaster, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Business Unit:
Otto Bock Patient Care, LLC- Location: Lancaster, PA, US,

Contract Type:
regular- Scope of employment: full-time- Contact Person: Lisa Castro- Contact Information:

Job ID: 6845
Summary Statement:

Founded in 2004, Ability Prosthetics and Orthotics (APO) is a prosthetic and orthotic (O&P) company founded under one simple but meaningful principle: Enhance the health and well-being of all our patients through artificial limbs and braces that fit their bodies — and their lives.

With our comprehensive care philosophy and trained practitioners, we manage our patients' care from top to bottom, raising the bar on what they can expect from a prosthetic and orthotic company.

In 2020, Ability Prosthetics and Orthotics joined Ottobock Patient Care.

We have a shared vision to advance innovation, improve access to care, and most importantly deliver the best possible patient care experiences.

We are currently looking for a Patient Care Coordinator at our Lancaster, PA location with coverage at other nearby locations as needed.

Duties & Responsibilities:

Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. Assist with scheduling or modifying patient appointments.
Ensure customers receive the best service possible and concerns are satisfactorily resolved.
Collaborate with Verification, Authorization and Billing teams to secure insurance authorizations for patient cases.
Create patient account profile in the Medical Record system.
Perform shipping and receiving duties of products for device procurement and delivery.
Maintain a clean office work environment including coordination of all office supplies.
Maintain office petty cash.
Meet work standards by following production, productivity, quality, and customer service standards established by the company.
Assist with support needed for onsite audits by accrediting bodies (i.e. ABC, Medicare).
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Comply with Corporate Compliance and HIPAA responsibilities.
Perform other duties and special projects as assigned.

Qualifications:

Proficient in MS Office and databases.
Outstanding communication and interpersonal skills.
Demonstrated ability in critical thinking and problemsolving.
Excellent organizational, analytical, and time management skills
High school diploma or equivalent.
Two years of office administration experience, preferably in a medical/dental/therapy office.
Experience with medical terminology, accounts receivable, insurance collections or billing preferred.
Knowledge of Medicare, Medicaid preferred.
Customer service experience.

Benefits:

Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Companypaid life insurance policy
Paid time off
Company holidays
Floating holidays
100% companypaid short & longterm disability
401k match up to 3.5%

Diversity at Ottobock:

Your future at Ottobock:

Ottobock's products and services in the areas of Prosthetics, NeuroMobility, Patient Care, Exoskeletons developed by 'SUITX by Ottobock' and Business Solutions ensure independence and quality of life when personal mobility is restricted.

With over 9,000 employees in almost 60 countries, our company is the world market leader in technical orthopedics.

Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.

Nearest Major Market:
Lancaster