Administrative Assistant - Arlington, United States - Quantum Real Estate Mgmt LLC

Mark Lane

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Mark Lane

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Description

General Responsibilities


Provide administrative and clerical support; Ensure that residents receive courteous reception and services; Handle all incoming calls in a professional manner; Meet and greet all visitors and the general public; Assist Management Staff with special projects, administrative tasks and other non-property management related work.


Essential Duties

  • Maintain professional and courteous relationships with other staff members, current and prospective residents, and suppliers, vendors and professionals servicing the company,
  • Act as receptionist for residents and visitors,
  • Answer, direct and return phone calls as necessary,
  • Type, distribute and file correspondence and resident certification paperwork,
  • Schedule, coordinate and assist in preparation for meetings and miscellaneous projects as directed,
  • Update and maintain all resident log books, phone lists, and emergency contact information,
  • Stay wellversed in company policies and procedures,
  • Take a lead role in understanding and updating all front desk emergency procedures and policies, as well as communicating any emergency policy changes to all other front desk employees,
  • Maintain and update property(s) waiting list and waiting list applicant files,
  • Contact waiting list applicants via mail when units become vacant or go on notice,
  • Prepare and complete annual waiting list periodic assessments,
  • Create, complete and close all maintenance tickets in property management software program (OneSite),
  • Assist with Semi-Annual residential unit housekeeping and maintenance inspections,
  • Manages office supply inventory by completing weekly inventory and recommending supply orders to Property Manager,
  • Make bank deposits for property as needed,
  • Ensure the safety, comfort and privacy of all property residents. Strive for good resident/management relations to retain desirable residents,
  • Accurately complete assignments in a timely manner,
  • Perform any other duties which may be assigned by Property Manager and/or Regional Property Manager.

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