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    Account Manager HVAC - Raleigh, United States - N.B. Handy

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    Description
    ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
    • Develops customer account relationships and sales opportunities within a designated sales territory.
    • Develops territory and sales plan to target key customers and prioritize sales activities.
    • Qualifies new and existing opportunities to determine revenue potential.
    • Position products and services as a strategic advantage to customers and communicates value proposition and business drivers.
    • Negotiates with customer to grow business while maintaining margin targets.
    • Monitors market conditions, product innovations, and competitors' products, prices, and sales.
    • Provides technical and specification support service to customers, including budgetary pricing.
    • Provides details, displays or demonstrates product using samples or catalog and emphasizes saleable features.
    • Quotes prices and availability for materials as requested.
    • Manage customer concerns fairly, promptly and effectively.
    • Represents the company in a professional manner with customers, employees and suppliers.
    • Travels throughout assigned territory to call on regular and prospective customers to solicit orders and talks with customers.
    • Completes and submits required company reports of sales activities including expenses account, DPS reporting and account activity in a timely manner.
    SUPERVISORY RESPONSIBILITIES

    None required.

    EDUCATION/EXPERIENCE

    College degree preferred and 2-4 years sales experience preferably in wholesale distribution; or equivalent combination of education and experience. Requires excellent verbal and written communication skills; effective time management and planning skills; self-motivation; excellent customer service skills; ability to work under minimal supervision; ability to meet goals, partner and build relationships with vendors, building owners and others.

    CERTIFICATION, LICENSES, REGISTRATIONS

    None required.

    SKILLS & ABILITIES
    • Excellent verbal and written communication skills.
    • Results driven and customer focused.
    • Strong decision making and problem-solving skills.
    • Self-disciplined with ability to work independently.
    • Strong closing techniques with customer-centered approach.
    • Plan effectively while being flexible to change.
    • Excellent organizational skills and attention to detail.
    • Basic computer skills and proficiency with Word, Excel, Outlook, and the internet; Phocas preferred.
    PHYSICAL DEMANDS

    Work involves standing, driving, and walking for brief periods of time, but most duties are performed from a seated position. There is potential for eye strain from reading detailed materials and looking at a computer screen. Work normally requires finger dexterity and eye-hand coordination to operate computer keyboards at a moderate skill level. The employee frequently is required to talk or hear.

    WORK ENVIRONMENT

    The noise level in the work environment is usually quiet.


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