- Competitive salary
- 1st shift Monday through Friday 7am-4pm
- Full benefits package including Medical, Dental, Vision, and 401k match
- Act as a consultant for managers on issues related to team member performance, conflict resolution, and problem solving related to the management of team members.
- Follow a fair and objective process appropriate for team member concerns including fact-finding and ensuring adherence to employee relations policies and practices. Conduct investigations per Company process.
- Provide specialist level support, thought partnership, guidance, and coaching to all levels of People Leaders.
- Follow expected documentation techniques and ensure maintenance of accurate, confidential records regarding all reported matters and fact-finding documentation.
- Maintain the highest level of integrity and confidentiality when managing employee relations issues and managing reported matters.
- Stay attuned to organizational and operational changes across the company to identify potential employee relations risks and raise awareness with manager.
- Provide guidance and assistance with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions and performance improvement plans.
- Responds to and represents the Company as needed for unemployment claims.
- Depending on work location, may fulfill other HR responsibilities onsite.
- Review and process religious accommodation requests.
- Provide guidance to local leadership on workplace threats and emergencies (violence, reasonable suspicion testing, conflicts, substance abuse, etc.).
-
Vendor Relations Specialist
20 minutes ago
IDR Healthcare Fort Worth, United StatesIDR is seeking a Vendor Relations Specialist to join one of our top clients in Fort Worth, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today Position Overview for the Vendor Relations S ...
-
Employee Relations Specialist
1 week ago
LHH Fort Worth, United StatesLHH is partnering with a retail organization as they source for a dedicated HR Generalist with a strong focus on employee relations. The HR Generalist/Employee Relations Specialist will play a key role in fostering positive relationships between employees and management, promotin ...
-
Customer Relations Support Specialist
1 week ago
CornerStone Staffing Fort Worth, United States DirectHireJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. · Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced envi ...
-
Customer Relations Support Specialist
1 week ago
CornerStone Staffing Fort Worth, United States DirectHireJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. · Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced envir ...
-
Customer Relations Support Specialist
1 week ago
CornerStone Staffing Fort Worth, United StatesJob Description · Job DescriptionJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. · Are you passionate about delivering exceptional customer service? Do ...
-
OCOK Provider Relations Specialist
22 minutes ago
ACH Child and Family Services Fort Worth, United StatesPosition Function : Work closely with the Provider Relations Manager, Clinical Director, Chiefs, and other OCOK departments to build a Provider Network with a healthy capacity and continuum of residential care. Responsible for ensuring the smooth transition of new providers to th ...
-
Guest Relations Specialist
2 weeks ago
Cook Children's Healthcare Fort Worth, United StatesLocation: · Medical Center - Fort Worth · Department: · Family Engagement · Shift: · Varying Shifts (United States of America) · Standard Weekly Hours: · 20 · Summary: · The Guest Relations Specialist is responsible for providing a welcoming presence and excellent service to pati ...
-
Customer Relations Specialist
3 weeks ago
Suburban Propane Fort Worth, United States> > · **Customer Relations Specialist** · **Fort Worth , TX** · **JOB ID: 8008** · **JOB CATEGORY: Customer Service** · **POSITION TYPE: Regular Full-Time** · **Overview** · We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to s ...
-
Employee Relations Specialist
1 week ago
LHH Fort Worth, United StatesLHH is partnering with a retail organization as they source for a dedicated HR Generalist with a strong focus on employee relations. The HR Generalist/Employee Relations Specialist will play a key role in fostering positive relationships between employees and management, promotin ...
-
Merchant Relations Specialist
3 weeks ago
Eliot Management Group by Deluxe Fort Worth, United StatesJob Description · Job DescriptionMerchant Relations Specialist · This position offers a base pay, plus a monthly bonus opportunity. · If you're an outgoing, personable, highly self-motivated, and an adaptable relations professional with excellent communication skills then a caree ...
-
Customer Relations Support Specialist
6 days ago
CornerStone Staffing Fort Worth, United StatesJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. · Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced enviro ...
-
Customer Relations Support Specialist
1 week ago
CornerStone Staffing Fort Worth, United StatesJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. · Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced envir ...
-
Customer Relations Support Specialist
6 days ago
CornerStone Staffing Fort Worth, United StatesJoin the ranks of one of Fort Worths most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. · Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced enviro ...
-
OCOK Provider Relations Specialist
3 weeks ago
ACH Child and Family Services Fort Worth, United StatesPosition Function : Work closely with the Provider Relations Manager, Clinical Director, Chiefs, and other OCOK departments to build a Provider Network with a healthy capacity and continuum of residential care. Responsible for ensuring the smooth transition of new providers to th ...
-
OCOK Provider Relations Specialist
2 weeks ago
ACH Child and Family Services Fort Worth, United StatesPosition Function : Work closely with the Provider Relations Manager, Clinical Director, Chiefs, and other OCOK departments to build a Provider Network with a healthy capacity and continuum of residential care. Responsible for ensuring the smooth transition of new providers to th ...
-
Customer Relations Support Specialist
6 days ago
CornerStone Staffing Fort Worth, United StatesJob Description · Job DescriptionJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. · Are you passionate about delivering exceptional customer service? Do ...
-
Customer Relations Support Specialist II
3 weeks ago
Colonial Savings Fort Worth, United StatesThe Customer Relations Support Specialist II (Mortgage Servicing) will track, research, and respond to customer requests primarily through written correspondence and at times though outbound calls resulting in customer resolution and satisfaction. · Responsibilities Include: · W ...
-
Customer Relations Specialist
3 days ago
eTeam Inc Dallas, United StatesCandidates must be able to sit onsite Tues-Thurs, at either Dallas, Springfield, Austin, or Seattle office. If candidate is not local to these cities, please call out which city they are willing to relocate to and that they agree to relocate prior to contract start · What you'll ...
-
Colonial Savings Fort Worth, United StatesThe Bilingual Customer Relations Call Center Specialist (Mortgage Servicing) is responsible for fielding in-bound calls from customers in the servicing of their mortgage and providing excellent customer service and knowledgeable responses to resolve customer concerns. · Responsi ...
-
BurnsSearch, LLC Fort Worth, United StatesJob Description · Job DescriptionThe Bilingual Customer Relations Call Center Specialist is responsible for fielding in-bound calls from customers in the servicing of their mortgage. The position is responsible for providing excellent customer service and knowledgeable responses ...
Bilingual Employee Relations Specialist - Fort Worth, United States - Pella Corporation
Description
Bilingual Employee Relations SpecialistFort Worth, TX
Summary:
Partners with the business at assigned location(s) to ensure HR processes are consistently followed. Drives and supports HR objectives to improve effectiveness and efficiency of support and services.
Provides onsite HR support as necessary in addition to handling complex team member and manager questions or concerns from multiple locations.
Works to maintain positive team member relations and retention.Positively influences front line managers to encourage a healthy connection between managers and their team members to form mutual respect, trust, and appreciation.
We offer:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or experience
Bachelor's degree (B. A.) from four-year college or university; and two to four years related experience and/or training
Language skills
Bilingual in Spanish
Critical competencies or skill sets
Ability to read and interpret documents such as policies, safety rules, operating instructions, and procedure manuals. Ability to write performance or disciplinary documents and correspondence. Ability to arrive at decisions or resolutions that are legal, fair, and appropriate for the Company's culture. Strong verbal and written communication and presentation skills. Ability to resolve conflict and provide coaching. Ability to train and explain more complex processes or procedures.
ADDITIONAL REQUIREMENTS for Sr. Specialist, HR Services
Extensive HR experience and proven record of exercising independent seasoned judgement. Ability to coach and mentor others on the HR services team with less expertise. Ability to advise or handle escalated issues. Ability to draft and/or revise policies and procedures in partnership with legal and HR leadership.
Work environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.
Condition of employment
Pella Corporation is committed to workforce diversity. Pella is a Tobacco-Free Work Environment. Pella participates in E- Verify.
Pella will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
Equal employment opportunityPella Corporation provides a working environment free of discrimination and harassment.
Pella Corporation treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law.
A number of states in which Pella operates have laws protecting classifications of Team Members not necessarily protected under federal law.
Therefore, Pella also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law