Customer Service Representative - Holliston, United States - Rodenhiser Home Services Inc

Rodenhiser Home Services Inc Holliston, United States

1 week ago

Description

Job Description

Never job search again

Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn to excel.

At Rodenhiser:

You are prepared. Our training and coaching will get you off and running from the very first day.
You are informed. Managers and staff are always approachable, open and available.
You are pushed. Rodenhiser builds leaders who are focused on constant improvement and growth. Your role will never become stagnant.
You have balance. Rodenhiser offers flexible hours to best accommodate the needs of you and your family.
You are appreciated. Not just by your Rodenhiser team, but by so many satisfied customers you help every day.
You advance. Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights.
You have fun. From frequent bbq's and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all

At Rodenhiser, we already have all of these benefits. Don't you want them too?

The Big Task

As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever is necessary to promote client satisfaction.

Key Sub Tasks

Convert incoming client calls into booked service appointments.
Be professional and establish client rapport, encouraging repeat business.
Respond to client requests via phone and email, resolving issues and promoting the brand.
Adhere to the company's plan for resolving client complaints quickly and favorably.
Participate in training to boost booked calls.
Maintain and update client database with complete and accurate information.
Make outbound calls.
Be available for On-Call duties.

Desired Skills and Experience

Highly motivated, flexible and a great attitude on life.
Engaging personality that blends well with a fast-paced environment.
Ability to build trust and demonstrate empathy.
Strong verbal and written communications.
Highly organized with exceptional follow-through abilities.
IT competent; good typist and proficient with phone systems.
High school education or equivalent.
Two years' proven track record in customer service, preferred.

What We Offer

Rodenhiser offers aggressive wages, 401(K); Generous Paid Time Off; holiday pay; bonuses; health, dental, life and AD&D insurance; short-term and long-term disability and all are included in our comprehensive benefit package. As a Rodenhiser employee, you will work for a company that has been a trusted leader in home services for more than 90 years.

2ULJ9HsvTu

Customer Service Representative

2 days ago

Harvard Bioscience Holliston, United States

**About Harvard Bioscience** Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutio ...
Customer Service Representative

1 week ago

My Gym Children's Fitness Center Framingham, United States

**Benefits**: · - Employee discounts · - Flexible schedule · - Training & development · THE MOMENTUM DISTINCTION**:PEOPLE, LOVE, AND FUN.** · *** · We live by a single purpose here. You can call it our "mission statement", but it's truly our driving force: · **_To create an atmos ...
Customer Service Representative

1 week ago

Therapro Inc Framingham, United States

Therapro is an e-commerce company that provides the highest quality and most economical therapeutic and educational resources to parents, teachers, caregivers, and therapists. Therapro was founded in 1987 by Karen Weihrauch, PhD, OTR/L who continues to play an active role as Ther ...
Patient Services Representative

1 week ago

Boston Vision Wellesley, United States

Reporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independ ...
Client Service Representative

2 days ago

Thrive Pet Healthcare Norwood, United States

Norwood Animal Hospital is in search of a full-time **Customer Service Representative **to join our growing team · - We offer an AMAZING benefits package · - which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, mental health support, parenta ...
Customer Service Representative

6 days ago

Rockland Trust Company Norwood, United States

At Rockland Trust, we believe that each relationship matters - and that starts with our Customer Service Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking and more ...
Client Services Representative

1 day ago

Business Management Firm Boston, United States

We were founded on the principles of passion, high performance, innovation, and development. Working with a multitude of different clients across the region, we have found that taking a personalized approach and cultivating the relationships between clients and their consumers ha ...
Wellness Service Representative

3 days ago

Restore Hyper Wellness - RHWM034 Shrewsbury, United States

**Benefits**: · - Employee discounts · - Opportunity for advancement · - Paid time off · - Training & development · - Wellness resources · **Benefits/Perks** · - A competitive salary plus bonuses · - Flexible Schedules · - Casual Dress-code · - Fun, wellness-focused work environm ...
Customer Service Representative

5 days ago

City of Worcester Worcester, United States

**Title** · CUSTOMER SERVICE REPRESENTATIVE · **Department/Division** · Communications · 05/10/2024 · 05/24/2024 · **Type** · Full Time · **Hours** · 40 Per Week · **Wage** · $ $22.98 Per Hour · **Description** · **CUSTOMER SERVICE REPRESENTATIVE** · **WORCESTER 311** · **DEPARTM ...
Member Service Representative

1 week ago

LOWELL COMMUNITY HEALTH CENTER Lowell, United States

The Member Service Representative (MSR) will serve as the primary contact for new and established members and customers accessing services at _Lowell CHC_. This is an onsite member facing role and part of the member services department. The MSR will greet, welcome and assist memb ...
Customer Service Representative

2 days ago

Behind the Design Quincy, United States

_Join an amazing, professional interior design studio as a _**Customer Service Representative **_ You will be a brand ambassador and an administrative operator - keeping clients happy and schedules organized for the design team_ · This is a dynamic, think-on-your-feet position th ...
Customer Service Representative

8 hours ago

WITHINGS Boston, United States

ithings is on a mission to be the trusted leader in clinical-grade smart health devices. Already the leading innovator of smart scales, our product portfolio includes connected scales, connected blood pressure monitors, sleep monitors, thermometers, and health/activity wearables. ...
Customer Service Representative

1 day ago

Oldcastle APG Holbrook, United States

Job ID: 496146 · Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier bu ...
Member Service Representative

2 days ago

Commonwealth Care Alliance Boston, United States

**Why This Role is Important to Us**: · The Member Services Department provides a single point of contact for questions, problem solving, and access to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide ...
Member Service Representative

1 week ago

Jeanne Darc Credit Union Lowell, United States

Jeanne D'Arc Credit Union offers competitive wages, excellent benefits, a pleasant working environment, and the opportunity for career growth and advancement. We count on our valued workforce to be professional, provide exceptional member service and to help our members make smar ...
Patient Services Representative

1 week ago

myOrthos North Attleboro, United States

The Patient Services Representative is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. They will perform administrative duties necessary to ensure the orthodontic practice is ru ...
Customer Service Representative

1 week ago

Nova Biomedical Billerica, United States

Nova Biomedical is hiring a **Customer Service Representative** at our Lexington Rd, **Billerica, MA** Facility. The hours are **9:30 A.M - 6:00 P.M. **This position will be responsible for processing and managing customer orders and returns (RMAs) providing delivery dates, issui ...
Financial Services Representative

3 days ago

Arbour Hospital Jamaica Plain, United States

**Financial Services Representative Opportunity - Intake** · This is a full time position, working 40 hours per week. · **Arbour Hospital** is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abus ...
Patient Services Representative

4 days ago

Women & Infants Hospital Providence, United States

**Job Summary**: The Patient Services Representative is responsible for processing patients for office visits and admission, ensuring that the proper medical information and records are obtained. The incumbent gathers and provides information to patients, coordinates patient care ...
Customer Service Representative

1 week ago

MIT Cambridge, United States

**CUSTOMER SERVICE REPRESENTATIVE**, _Facilities-Customer Service Center_, to provide administrative support and coordination to the Facilities' Customer Service Center. Will provide day-to-day operational services, ensure timely and accurate maintenance of the work tracking syst ...